IT Helpdesk

Service Helpdesk Agent – IT Firm IT Solution Singapore is currently looking to appoint a Service Helpdesk Agent to join their company IT team in Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients. We are a young and dynamic company specializing...

We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...

An IT service provider in Singapore is seeking a Service Helpdesk Agent to enhance their customer support team. The role involves resolving customer inquiries, documenting issues, and coordinating service requests efficiently. Ideal candidates should possess a diploma and have relevant experience in customer service, alongside strong communication skills and...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - man the project mailbox - response/provide advise to users for issue raised - maintain and categorize incident logs in CRM - co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA - compile weekly/monthly statistics for reporting **Requirement**: -...

**WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

**Roles & responsibilities**: Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills -...

Roles & responsibilities: Desktop Technician will provide day to day local Functions include: Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Excellent communication relationship-building and internal customer service skills Provide first...

The Role: You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.Ideal...

_**Roles and Responsibilities**_ - Ist level helpdesk to respond to calls - Provide first call resolution to users who called into our hotline which is public facing, advising on issues with login and mobile app - Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner - Ensure proper documentation,...