Retail Operations Specialist

3 days ago


Singapore Bvlgari Full time

Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique.
Part of LVMH Group, Bulgari offers a multitude of positions and activities around the world. Endless possibilities and dynamic career opportunities are available for both experienced professionals and recent graduates. At Bulgari, you are encouraged to demonstrate your potential by pursuing the career direction that suits your natural talents.
BVLGARI is looking for an energetic and highly driven Retail Operations Specialist to join our dynamic team here in Singapore.
About the JOB
In this role your duties will include:
DRIVE BOUTIQUE STAFF FOCUS ON OPERATIONS EFFICIENCY
Consistently strive to improve store operational efficiency, through improved processes, tools and programs with focus on optimization, liaising with relevant support functions (IT, F&A, Marketing, Security, Sales, Training, Logistics, HR, etc.).
Provide Central Retail Operations with recommendations on process gaps/bottlenecks to target, in order to solve store challenges.
ENSURE PROCESSES/ POLICIES/ PROCEDURES/GUIDELINES IMPLEMENTATION/ REVISION
Partner with Central Retail Operations in the local adaptation, implementation and execution of retail in-store projects/new initiatives/operations guidelines (e.g. Bulgari Store Essential Book).
Monitor boutique needs (process/tool/info) and revert to the relevant functions, optimize teamwork and problem solving to track and monitor challenges/success stories to mitigate recurring store issues and share best practices.
Responsible for store packaging, uniforms coordination and management and other retail operations follow-up.
NEW PROJECTS/TECHNOLOGY IN STORE FACILITATOR
Support the introduction of new tools/technology/process in the store (e.g. traffic counting, Power BI Dashboards, App in stores), coordinating, boosting adoption and in-store engagement, monitoring and collecting users’ feedback and partnering with all involved actors (e.g. Central Retail Operations, Local IT, Sales Trainers).
STORE SALES REPORTING/FEEDBACK COLLECTION
Analyze qualitative/quantitative feedback and report on store success and challenges (KPI's, sales, discounts, MS, incentives).
Guarantor of Retail KPI achievement through close collaboration with Country Managers, Regional Trainers and Store Managers (NPS, Mystery Shopping, Average Ticket Value, Prospect Conversion).
COMMERCIAL FILTER/POINT OF CONTACT FOR STORE MANAGERS
Act as liaison between Store Managers and local/central departments ensuring smooth communication (newsletter, follow-up).
Act as a liaison between a variety of Stakeholders and Senior Management.
NETWORK
Support the Local Retail structure in the network development analysis and reporting.
Provide support in the store openings and renovations projects, managing operational activities with relevant departments.
Source and negotiate contracts with third-party vendors for store maintenance/security/hospitality wares/flowers to align requirements and costs for all stores.
About YOU:
We are looking for a unique and amazing talent, who brings along the following:
Minimum Diploma or Degree in relevant fields.
Business awareness.
Negotiation skills.
Strong interpersonal and communication skills.
High proficiency in MS Excel/PowerPoint.
Fluent in English with strong communication and interpersonal skills.
A team player with positive energy and influence, excels at managing multiple stakeholders within tight timelines.
Bulgari is an equal opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.
#J-18808-Ljbffr



  • Singapore StaffKing Pte Ltd Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Retail Operations Specialist. This is an excellent opportunity for someone who is passionate about retail and customer service to develop their skills and knowledge in store management.About the RoleThis role involves participating in an intensive training program...


  • Singapore Bulgari South Asian Operations Full time

    DRIVE BOUTIQUE STAFF FOCUS ON OPERATIONS EFFICIENCY Consistently strive to improve store operational efficiency, through improved processes, tools and programs with focus on optimization, liaising with relevant support functions (IT, F&A, Marketing, Security, Sales, Training, Logistics, HR, etc.). Provide Central Retail Operations with recommendation on...


  • Singapore Lagardère Travel Retail Full time

    Job DescriptionLagardère Travel Retail is seeking a dynamic Retail Marketing Operations Lead to oversee retail campaign marketing operations and drive the execution of campaigns, events, and projects in the retail business lines.Key ResponsibilitiesOversight of retail marketing operations, managing campaigns and projects from initial planning through to...


  • Singapore NAIL SPA LI REN JIA HUI Full time

    Job Overview:NAIL SPA LI REN JIA HUI is seeking a highly motivated and experienced Retail Operations Specialist to join our team. This role will be responsible for overseeing the daily operations of our retail section, ensuring it remains well-organized, visually appealing, and stocked with the latest products.Key Responsibilities:Develop and implement...


  • Singapore SHOKZ (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Position: Retail Operation Specialist Location: Dhoby Ghaut Working Hours: Retail hours, 11:45am - 9:15pm, based on rostering Salary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. Assist the Branch/Store Leader with the day-to-day operations of the store. Oversee daily sales payment collections, ensuring accuracy and compliance....


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Retail Operation Specialist Location: Dhoby GhautWorking Hours: Retail hours, 11:45am - 9:15pm, base on rosteringSalary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. A positive Assist the Branch/Store Leader with the day-to-day operations of the store Oversee daily sales payment collections, always...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Retail Operation Specialist Location: Dhoby GhautWorking Hours: Retail hours, 11:45am - 9:15pm, base on rosteringSalary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. A positive Assist the Branch/Store Leader with the day-to-day operations of the store Oversee daily sales payment collections, always...


  • Singapore SHOKZ (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job Description:We are seeking a highly organized and detail-oriented Inventory Management Specialist to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Key Responsibilities:Conduct daily stock checks of products and report findings to the Inventory Planner, Senior Security Specialist, and Retail Manager.Coordinate and follow-up with Retail...


  • Singapore Bulgari South Asian Operations Full time

    Boutique Operations SpecialistBulgari South Asian Operations is seeking an experienced Boutique Operations Specialist to join our team. As a key member of our operations team, you will drive operational efficiency and improve store performance. Your primary responsibility will be to analyze sales data and customer feedback, identify areas for improvement,...


  • Singapore Bulgari South Asian Operations Full time

    Company OverviewBulgari South Asian Operations is a leading luxury goods company that values operational excellence and innovation. Our boutique stores are the face of our brand, and we rely on dedicated professionals like you to ensure they run smoothly.Job DescriptionThis role involves driving operational efficiency across all our boutiques in the region....


  • Singapore Lagardère Travel Retail Full time

    About the Role:We are seeking a highly organized and detail-oriented Operations Support & Admin Executive to join our team at Lagardère Travel Retail. The successful candidate will have a strong background in administration or operations support, with experience in managing documentation, coordinating workflow, and assisting in various operational...


  • Singapore Lagardère Travel Retail Full time

    About the JobWe are seeking a highly skilled and experienced Visual Merchandising Senior Executive to join our team at Lagardère Travel Retail. As a key member of our retail operations team, you will be responsible for developing and executing store layouts, displays, and in-store presentations to maximize store and product visibility and enhance customer...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Job DescriptionThe Retail Operation Specialist will be responsible for ensuring the smooth day-to-day operations of the store. This includes assisting the Branch/Store Leader with daily tasks, overseeing sales payment collections, and supervising Part-Time cashiers.The ideal candidate will possess a proactive and customer service-oriented mindset, with a...


  • Singapore Louis Vuitton Full time

    About The Role The Global Retail Excellence Specialist will be accountable for driving business performance by defining and implementing controls, efficiencies, and optimizations that improve retail operations. This is accomplished through regional retail support, driving business through innovative problem-solving and action planning, operational...


  • Singapore Lagardère Travel Retail Full time

    Job Overview:Lagardère Travel Retail seeks an experienced Operations Support & Admin Executive to join our team. The ideal candidate will have strong organizational and multitasking skills, proficiency in Microsoft Office, and ability to work independently. The role involves providing administrative and operational support for our retail and dining...


  • Singapore Lagardère Travel Retail Full time

    Company OverviewLagardère Travel Retail is a leading travel retailer operating over 3,500 stores across 30 countries.Job SummaryWe are looking for a highly skilled and experienced Visual Merchandising Senior Executive to join our team. As a key member of our retail operations team, you will be responsible for developing and executing store layouts,...


  • Singapore NITORI RETAIL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesManages the workload of the operations team to meet goals and deadlines. - Create a variety of ongoing promotional activities to increase sales. This may include training staff to upsell items. - Achieves marketing and sales operational objectives by contributing marketing and sales information and...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesRetail Sales Specialist5 & 6 days per week, 6 days off per month; 11am-9pmLocation: Wisma Atria / Bugis Junction/ Chinatown Point/Raffles City(Can choose)Salary: Basic $2200 -$2800 + $100 attendance allowance + $100 flexi allowance upon confirmation + CommissionGross salary: $2800 -$4000Company: The boutiques carry High-end...