Retail Operations Specialist

1 week ago


Singapore SHOKZ (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Position Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong background in retail management, event planning, and customer service to join our team.


Key Responsibilities:
Event Operations:
Develop and execute event plans for in-store promotions and product launches.
Coordinate with marketing and sales teams to ensure events are aligned with company objectives.
Manage event logistics, including vendor coordination and budget management.
Analyze event outcomes and provide recommendations for future improvements.
Retail Store Inspections:
Conduct regular store inspections to ensure compliance with company policies and standards.
Identify areas for improvement and implement corrective actions.
Evaluate store performance metrics and provide feedback to store managers.
Training and Development:
Design and implement comprehensive training programs for retail staff to enhance product knowledge, sales techniques, and customer service skills.
Monitor training effectiveness and adjust programs as needed to ensure continuous improvement.
Develop and maintain a library of training materials and resources.
Conduct periodic assessments to identify training needs and gaps.
Sales and Performance:
Set and achieve sales targets for assigned stores.
Implement strategies to increase customer traffic and conversion rates.
Customer Relations:
Ensure high standards of customer service are maintained across all stores.
Address customer complaints and feedback promptly and effectively.


Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
5+ years of experience in retail management, with a focus on operations and events.
Proven track record of developing and implementing effective training programs.
Strong analytical skills with the ability to interpret sales data and customer feedback.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and retail management software.


Physical Demands:
Ability to stand and walk for extended periods during store inspections and events.
This role will be based in Singapore with regular visits to retail stores and event venues across Southeast Asia.


Tell employers what skills you have

Customer Service Skills
Product Knowledge
Retail
Sales
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Analytical Skills
Budget Management
Consumer Insight
Interpersonal Skills
Mandarin Chinese
Administration
Vendor Coordination
Event Planning
Compliance
Customer Service
Customer Relations

  • Singapore StaffKing Pte Ltd Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Retail Operations Specialist. This is an excellent opportunity for someone who is passionate about retail and customer service to develop their skills and knowledge in store management.About the RoleThis role involves participating in an intensive training program...


  • Singapore Bulgari South Asian Operations Full time

    DRIVE BOUTIQUE STAFF FOCUS ON OPERATIONS EFFICIENCY Consistently strive to improve store operational efficiency, through improved processes, tools and programs with focus on optimization, liaising with relevant support functions (IT, F&A, Marketing, Security, Sales, Training, Logistics, HR, etc.). Provide Central Retail Operations with recommendation on...


  • Singapore Lagardère Travel Retail Full time

    Job DescriptionLagardère Travel Retail is seeking a dynamic Retail Marketing Operations Lead to oversee retail campaign marketing operations and drive the execution of campaigns, events, and projects in the retail business lines.Key ResponsibilitiesOversight of retail marketing operations, managing campaigns and projects from initial planning through to...


  • Singapore NAIL SPA LI REN JIA HUI Full time

    Job Overview:NAIL SPA LI REN JIA HUI is seeking a highly motivated and experienced Retail Operations Specialist to join our team. This role will be responsible for overseeing the daily operations of our retail section, ensuring it remains well-organized, visually appealing, and stocked with the latest products.Key Responsibilities:Develop and implement...


  • Singapore SHOKZ (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPosition Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Position: Retail Operation Specialist Location: Dhoby Ghaut Working Hours: Retail hours, 11:45am - 9:15pm, based on rostering Salary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. Assist the Branch/Store Leader with the day-to-day operations of the store. Oversee daily sales payment collections, ensuring accuracy and compliance....


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Retail Operation Specialist Location: Dhoby GhautWorking Hours: Retail hours, 11:45am - 9:15pm, base on rosteringSalary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. A positive Assist the Branch/Store Leader with the day-to-day operations of the store Oversee daily sales payment collections, always...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Retail Operation Specialist Location: Dhoby GhautWorking Hours: Retail hours, 11:45am - 9:15pm, base on rosteringSalary: Up to $3,000Responsibilities: Ensuring smooth day-to-day operations. A positive Assist the Branch/Store Leader with the day-to-day operations of the store Oversee daily sales payment collections, always...


  • Singapore LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Full time

    Job Description:We are seeking a highly organized and detail-oriented Inventory Management Specialist to join our team at LOTTE TRAVEL RETAIL SINGAPORE PTE. LTD. Key Responsibilities:Conduct daily stock checks of products and report findings to the Inventory Planner, Senior Security Specialist, and Retail Manager.Coordinate and follow-up with Retail...


  • Singapore Bvlgari Full time

    Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Part of LVMH Group, Bulgari offers a multitude of positions and activities around the world. Endless possibilities...


  • Singapore Bulgari South Asian Operations Full time

    Boutique Operations SpecialistBulgari South Asian Operations is seeking an experienced Boutique Operations Specialist to join our team. As a key member of our operations team, you will drive operational efficiency and improve store performance. Your primary responsibility will be to analyze sales data and customer feedback, identify areas for improvement,...


  • Singapore Bulgari South Asian Operations Full time

    Company OverviewBulgari South Asian Operations is a leading luxury goods company that values operational excellence and innovation. Our boutique stores are the face of our brand, and we rely on dedicated professionals like you to ensure they run smoothly.Job DescriptionThis role involves driving operational efficiency across all our boutiques in the region....


  • Singapore Lagardère Travel Retail Full time

    About the Role:We are seeking a highly organized and detail-oriented Operations Support & Admin Executive to join our team at Lagardère Travel Retail. The successful candidate will have a strong background in administration or operations support, with experience in managing documentation, coordinating workflow, and assisting in various operational...


  • Singapore Lagardère Travel Retail Full time

    About the JobWe are seeking a highly skilled and experienced Visual Merchandising Senior Executive to join our team at Lagardère Travel Retail. As a key member of our retail operations team, you will be responsible for developing and executing store layouts, displays, and in-store presentations to maximize store and product visibility and enhance customer...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Job DescriptionThe Retail Operation Specialist will be responsible for ensuring the smooth day-to-day operations of the store. This includes assisting the Branch/Store Leader with daily tasks, overseeing sales payment collections, and supervising Part-Time cashiers.The ideal candidate will possess a proactive and customer service-oriented mindset, with a...


  • Singapore Louis Vuitton Full time

    About The Role The Global Retail Excellence Specialist will be accountable for driving business performance by defining and implementing controls, efficiencies, and optimizations that improve retail operations. This is accomplished through regional retail support, driving business through innovative problem-solving and action planning, operational...


  • Singapore Lagardère Travel Retail Full time

    Job Overview:Lagardère Travel Retail seeks an experienced Operations Support & Admin Executive to join our team. The ideal candidate will have strong organizational and multitasking skills, proficiency in Microsoft Office, and ability to work independently. The role involves providing administrative and operational support for our retail and dining...


  • Singapore Lagardère Travel Retail Full time

    Company OverviewLagardère Travel Retail is a leading travel retailer operating over 3,500 stores across 30 countries.Job SummaryWe are looking for a highly skilled and experienced Visual Merchandising Senior Executive to join our team. As a key member of our retail operations team, you will be responsible for developing and executing store layouts,...


  • Singapore NITORI RETAIL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesManages the workload of the operations team to meet goals and deadlines. - Create a variety of ongoing promotional activities to increase sales. This may include training staff to upsell items. - Achieves marketing and sales operational objectives by contributing marketing and sales information and...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesRetail Sales Specialist5 & 6 days per week, 6 days off per month; 11am-9pmLocation: Wisma Atria / Bugis Junction/ Chinatown Point/Raffles City(Can choose)Salary: Basic $2200 -$2800 + $100 attendance allowance + $100 flexi allowance upon confirmation + CommissionGross salary: $2800 -$4000Company: The boutiques carry High-end...