
Rental Operations Manager
7 days ago
Job Overview
This role involves overseeing daily operations and managing rental agreements utilizing fleet management systems. Key responsibilities include generating and updating reports, coordinating with fleet managers, handling customer communications, processing accident reports and insurance claims, and preparing correspondence for customers and internal stakeholders.
Key Responsibilities:
- Manage and generate rental agreements using fleet management software.
- Support contract renewals, rental terminations, and system updates (e.g., rental rate changes, vehicle number changes).
- Submit regular reports including Vehicle Contract Status, Daily Summary, and Day-End Status to relevant departments.
- Update live booking lists, vehicle listings, and daily car movement records.
- Coordinate with Fleet Managers (FMs) for driver information, log cards, insurance, and other documentation.
- Assist with VEP applications, litigation checks, and blacklist verifications.
- Handle customer inquiries regarding vehicle delivery and collection.
- Process accident reports and insurance claims.
- Prepare correspondence for customers and internal stakeholders (e.g., season parking).
- Process scheduled credit card payments and workshop invoices.
- Support insurance of credit notes and invoices using the SAP system.
- Submit monthly sales reports, commission computations, and OT forms.
- Submit Personal Accident Insurance (PAI) listings to relevant parties.
Office Administration:
- Manage petty cash claims and requisition of office supplies.
- Respond to calls and redirect sales inquiries appropriately.
- Open and close office premises and manage general office duties.
Required skills include proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint, as well as knowledge of fleet management systems and SAP. Additionally, excellent communication and organizational skills are essential for this role.
Benefits:
Our organization offers a dynamic work environment and opportunities for professional growth and development.
Requirements:
- Degree in Business Administration or related field.
- Excellent communication and organizational skills.
- Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint.
- Knowledge of fleet management systems and SAP.
As a successful candidate, you will be a highly motivated and organized individual with excellent communication skills. You will have the ability to multitask, prioritize tasks, and work effectively under pressure.
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