Business Training

Business Training & Development Lead - Small and Medium Business
Overview
The Business Training & Development (BTD) Team empowers the Global Business Solutions (GBS) organization through impactful learning solutions in product enablement, sales enablement, and leadership development. By collaborating with key stakeholders, the team designs scalable learning strategies that align with business goals, equipping teams with the knowledge and skills needed to thrive. Through innovative training delivery and data-driven insights, the BTD team fosters a culture of continuous learning, driving growth and success in a dynamic global market.
About the role: We are looking for a strategic and dynamic Training Leader to oversee the training and development of the SMB BTD training team. This role involves identifying training needs through stakeholder management, working with other COEs to create scalable learning programs tailored to regional differences, and collaborating across teams to deliver effective learning experiences.
Responsibilities
Lead the SMB BTD Training team for EMEA and APAC to design and implement enablement programs, including onboarding, sales training, ongoing development, and management coaching.
Collaborate with cross-functional teams to create learning programs covering product knowledge, Go-To-Market learning initiatives, Sales Excellence, and Leadership Development.
Develop and oversee global training programs focused on core sales functions, ensuring they work effectively across multiple regions.
Work closely with stakeholders to understand business needs and ensure training programs align with company goals.
Coach and support training specialists, helping them build their skills and grow in their roles.
Set up processes to measure training success using performance metrics and learner feedback for continuous improvement.
Manage the planning and execution of training initiatives, including communication strategies, training schedules, and resource allocation.
Qualifications
Minimum Qualifications:
Minimum 5 years of experience in training & enablement, with at least 4 years in a sales enablement environment and 3 years in a leadership role.
Strong consultancy skills, with the ability to assess training needs, provide strategic recommendations, and advise stakeholders on learning and development solutions that align with business objectives and drive measurable impact.
Experience in stakeholder management, ensuring training initiatives are aligned with business goals, regional priorities, and evolving market needs.
Ability to use data-driven insights to measure training effectiveness, identify areas for improvement, and make informed recommendations for continuous learning initiatives.
Bachelor’s degree or professional qualification in Human Resources, Training & Development, Organizational Development, or a related field.
Knowledge of program development and implementation, with the ability to scale training programs across different regions (EMEA & APAC) while maintaining relevance.
Experience working across teams to create learning programs that are measurable, adaptable, and aligned with business needs. Strong project management skills, with the ability to prioritize tasks and meet deadlines for regional training programs.
Preferred Qualifications:
Experience in digital marketing and advertising, particularly within the SMB space.
Proven success in working with external partners across sales programs, tooling, and enablement.
Flexibility to travel to regional sites
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Benefits
Why Join Us: Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We are resilient and embrace challenges as they come. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Business Development and Sales
Industries
Technology, Information and Internet
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