Global Command Center Analyst

Job Description Join to apply for the Command Center Analyst I role at Digital Realty . Location Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers...

Position Title: Command Center Analyst IILocation: SingaporeYour roleThe Command Center Analyst – II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. This position is...

Loyang Location As Command Center Operation Analyst, you will be responsible for real-time monitoring and support of mission‐critical data center infrastructure and network operations. This role involves Level 1 troubleshooting, incident escalation, and customer service for internal and external stakeholders. The ideal candidate will demonstrate strong...

**Your background** - Experience in Major Incident Management - Familiarity with Command Center tools (Remedy, Mattermost, NEWS, Bridgeboard, Chatalyst, myCTO) - Familiarity with technology infrastructure (Windows, Unix, Cloud, Data Center, among others) - Familiarity with ITIL service operations processes in both Incident Management and Problem Management -...

Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly - Management...

**Your background** - IT risk/audit experience preferably in Banking/FI domain - Bachelor’s degree in IT, minimum 10 plus years of experience, industry certifications (CISA, CISM, COBIT foundation, etc) preferred. - Relevant experience in executing risk initiatives within a tech risk function, compliance or technology audit role - Experience in leading...

Data Center Engineer (Command Center / Network Operations)Salary: Budget up to 4,500–6,000 (basic). Your Role This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global...

**Your new company** My client is a global bank with presence across the world. With their growing stature and expanding business, they are looking for a SOC Analyst Level 2 to join their growing team. **Your new role** - Engage with 24x7 Operations centre and work as a team globally (mínimal shift work) - Proactively perform as 2nd line technical and...

**BE PART OF BUILDING THE FUTURE.** What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, - all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering...

**Job Summary**: We are seeking a talented Support Services Specialist (SSS) to join our team in the 24x7 Central Monitoring Command Center. As a Support Services Specialist, you will be responsible for providing technical support to our external customers, monitoring system health, and following established processes. This position follows a 5-day shift...