Incident Response Analyst
4 days ago
Loyang Location As Command Center Operation Analyst, you will be responsible for real-time monitoring and support of mission‐critical data center infrastructure and network operations. This role involves Level 1 troubleshooting, incident escalation, and customer service for internal and external stakeholders. The ideal candidate will demonstrate strong technical awareness and clear communication skills. Monitor and support UPS, HVAC, generators , and other critical infrastructure systems. Provide Tier I support for network and data center operations in a 24/7 environment. Respond to and triage incoming calls, emails, and portal tickets. Detect and analyze alarms; perform basic fault isolation and escalate as needed. Generate and publish incident, maintenance, and advisory notifications. Escalate incidents based on severity and using predefined protocols. Communicate clearly and professionally with global teams, ensuring updates are understood across regions. Maintain detailed documentation of incidents and resolutions in near real‐time. Ensure SLA compliance and customer satisfaction. Collaborate with Tier II, Tier III, and management teams for issue resolution. Participate in weekly on‐call rotation and shift handovers. Use tools like ServiceNow for incident tracking, escalation, and reporting. It’s a 24*7 rotational shift environment, covering 12‐hour shift pattern with 4 days work 3 days off, 3 days work 4 days off including weekends, public holidays. Shift timing is fixed from 7am to 7pm only (no night shift). Interested candidates, who wish to apply for the advertised position, please apply now for the below role. We regret that only shortlisted candidates will be notified. EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. #J-18808-Ljbffr
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SOC Security Incident Response Analyst
3 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,800 - $6,800 Per Month**Date Posted** - 18 hours agoAdditional Details **Job ID** - 95058**Job Views** - 32Roles & Responsibilities The Amazon Web Services (AWS) Security Operations Center (SOC) is expanding physical operations to support the growth of our data centers and...
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Incident Response Team Analyst
2 days ago
Singapore Meta Full time**Incident Response Team Analyst Responsibilities**: - Bring operational excellence to team that evaluates threat, risk and user privacy in world centered around time critical emergency escalations. - Review and assess inbound emergency escalations, make immediate decisions based on variety of complex factors that will include imminence, sensitive issues...
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Senior Cyber Incident Response Analyst
2 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...
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Incident Response Lead
1 week ago
Singapore Tetra Pak Full timeAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_ We empower you to reach your potential with opportunities to make an impact to be...
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Incident Response Analyst
2 weeks ago
Singapore ByteDance Full timeFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...
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Cyber Incident Response Analyst
2 weeks ago
Singapore CHEVRON SINGAPORE PTE. LTD. Full time**Requisition ID: R000024012** **Job Location: Singapore Duo Tower **Responsibilities for this position may include but are not limited to**: - Responsible for supporting 24/7 cyber threat monitoring and incident response, leveraging threat intelligence to proactively hunt for and respond to external cyber threats to Chevron's global network infrastructure,...
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Principal Consultant, Incident Response
6 days ago
Singapore Palo Alto Networks Full timeOur Mission Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are built on challenging and disrupting the way things are done, and we seek innovators who are...
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Principal Consultant, Incident Response
1 week ago
Singapore Palo Alto Networks Full timePalo Alto Networks is committed to our mission of protecting the digital way of life. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Your Career As a Principal Consultant in Unit 42, the individual will be responsible for...
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Singapore TikTok Full time**Responsibilities**: Team Introduction The Global Monetization Product Team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire creativity and bring joy. BI Incident Response team is responsible for investigating high risk and urgent escalations that reference TikTok ad products as well as mitigating any potential...
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Cybersecurity Incident Response
4 days ago
Singapore FLARE CONSULTING PTE. LTD. Full timeAbout the Role We are seeking an experienced Cybersecurity Incident Response (IR) Consultant with a proven track record of leading complex incident investigations and managing cyber threats in enterprise environments. The ideal candidate will have at least 7 years of experience in incident detection, containment, eradication, and post-incident reporting,...