Command Center Risk Manager, CTO
1 week ago
**Your background**
- IT risk/audit experience preferably in Banking/FI domain
- Bachelor’s degree in IT, minimum 10 plus years of experience, industry certifications (CISA, CISM, COBIT foundation, etc) preferred.
- Relevant experience in executing risk initiatives within a tech risk function, compliance or technology audit role
- Experience in leading programs for proactively identifying regulatory risk exposure and potential non-compliant areas
- Knowledge of APAC regulations and understanding of regulatory risk management preferred
- Ability to present and explain the incident to varied audiences in both verbal and written communication.
- Working understanding of the Problem Management, Change Management process and Incident Management process.
- Working understanding of multiple technology disciplines.
- Use of Service Management tools such as Remedy/ServiceNow.
**What you can expect**
- The CTO Command Centers are accountable for the availability and performance of Bank of America’s global technology services. The primary mission of the Command Center is to enable operational excellence through the detection, prediction and prevention of customer and business impacting incidents and to restore service as quickly as possible when disruptions occur.
- Bank of America has three primary Command Centers, supporting one of the largest technology footprints in the world they are located in Singapore, Richmond USA and Chester UK. Comprised of Command & Control, Infrastructure IT Operations Management & Network Operations they serve the business all day, every day.
**What you will do**
- Assist business and process owners with remediating the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
- Collaborate with enterprise process owners (including Global Information Security) to respond to Internal and External Audits, Exams, and Regulatory/Clearing Inquiries & Assessments.
- Identify opportunities for enhancing or streamlining execution of risk management processes; partner across multiple divisions to execute.
- Manage communication and reporting to senior stakeholders
- Develop and socialize potential risk mitigation strategies
- Foster the Identify, Escalate, Debate risk culture.
- Practice and promote good risk culture and risk management within CTO
**About Bank of America**
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
**Connecting Asia Pacific to the world**
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
**Job Band**:
H5
**Shift**:
**Hours Per Week**:
40
**Weekly Schedule**:
**Referral Bonus Amount**:
0
-
Command Center Operator
2 days ago
Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time**Key Responsibilities**: - Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary - Coordinating assignments and tasks, both locally and regionally, to optimize workflow - Attendance monitoring - Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve...
-
Assistant Vice President, Command Center
1 week ago
Singapore Bank of America Full time**Your background** - Experience in Major Incident Management - Familiarity with Command Center tools (Remedy, Mattermost, NEWS, Bridgeboard, Chatalyst, myCTO) - Familiarity with technology infrastructure (Windows, Unix, Cloud, Data Center, among others) - Familiarity with ITIL service operations processes in both Incident Management and Problem Management -...
-
Command Center Analyst I
6 days ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full time**Position Title: Command Center Analyst I** **Location: Singapore** **Your role** The Command Center Analyst - I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. The...
-
Command Center Analyst Ii
6 days ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full time**Position Title: Command Center Analyst II** **Location: Singapore** **Your role** The Global Command Center Analyst - II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command...
-
Command Center Analyst I
7 days ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full timeRoles & Responsibilities Position Title: Command Center Analyst I Location: Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command...
-
Command Center Operator
2 weeks ago
Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities Come join the team & be expose in the security industry Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary Coordinating assignments and tasks, both locally and regionally, to optimize workflow Attendance monitoring Handling incidents according to established protocols,...
-
Command Center Analyst Ii
8 hours ago
Singapore Digital Realty Full time**Position Title: Command Center Analyst II** **Location: Singapore** **Your role** The Command Center Analyst - II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center....
-
CTO
1 week ago
Singapore 1010 DREAM WORKS PTE. LTD. Full timeThe Chief Technology Officer (CTO) is a key executive role, reporting directly to the CEO. The CTO is responsible for defining and leading the technology strategy, ensuring the development and delivery of innovative, high-quality software solutions. The CTO oversees all technical aspects of the company, collaborates with other executives, and ensures the...
-
Command Center Analyst
7 days ago
Singapore PERSOL SINGAPORE PTE. LTD. Full timeRoles & Responsibilities This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Command Center. This is a shift-based role, requiring flexibility for rotating schedules. What...
-
Singapore Risk Management Institute Full time**Posting Start Date**:30/04/2025 **About RMI** Risk Management Institute (RMI) aims to be a world-class centre in risk management through research, education and training. It strives to become a locally, regional and globally recognized knowledge center in financial risk management where scholars, regulators, and industry professionals gather to advance...
