Command Center Operator
18 hours ago
Roles & Responsibilities Come join the team & be expose in the security industry Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary Coordinating assignments and tasks, both locally and regionally, to optimize workflow Attendance monitoring Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly Monitoring and responding to emails internally and externally with clients and vendors etc Management of Operations inventory Monitoring and recording of permanent and ad-hoc assignments Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes Key Requirements: Minimally 1 year experience in call centre / command centre / customer service Min N levels or equivalent PLRD licensed (Minimum SSO) Able to work in a team Well written & spoken english Working Hours - 24 work days / 8 hours shifts Tell employers what skills you have Microsoft PowerPointMicrosoft ExcelCustomer ExperienceBusiness ContinuitySystems ThinkingData CenterSharePointOperating SystemsCustomer Experience DesignCustomer ServiceCustomer Service ExperienceAgile Development
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Command Center Operator
2 weeks ago
Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full timeEnsure all communications in the company is monitored and managed - Coordination of assignments locally and regionally - Attendance monitoring - Incident handling - Management of Command Center data **Job Requirements** - PLRD licensed (Minimum SSO) - Able to work in a team - Able to write and speak English **Working Experience**: - At least 1 year in -...
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Singapore Millennium Management, LLC Full timeEnterprise Command Center Operations Engineer Enterprise Command Center Operations Engineer The Enterprise Command Center (ECC) is Millennium's first line of defense and first response against Infrastructure disruptions and failures. The team's goal is to react quickly, efficiently and effectively in order to maximize uptime of systems and minimize trading...
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Data Center Engineer
5 days ago
Singapore PERSOL APAC Full timeData Center Engineer (Command Center / Network Operations)Salary: Budget up to 4,500–6,000 (basic). Your Role This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global...
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Command Center Analyst I
1 week ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full timePosition Title: Command Center Analyst I Location: Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. The role is...
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Command Center Analyst I
1 week ago
Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full timePosition Title: Command Center Analyst I Location: Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. The role is...
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Data Center
3 days ago
Singapore PERSOL APAC Full timeIncident Response Analyst (Command center -data center provider)As Incident Response Analyst , you will be responsible for real-time monitoring and support of mission-critical data center infrastructure and network operations. This role involves Level1 troubleshooting, incident escalation, and customer service for internal and external stakeholders. The...
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Command Center Analyst I
2 weeks ago
Singapore Digital Realty Full timeOverview Location: Singapore Position Title: Command Center Analyst I Job Responsibilities Provide Tier I network and customer service support for mission-critical 24/7 data centers. Deliver both proactive and reactive support to internal and external customers. Support DLR’s network environment by troubleshooting issues, owning unfamiliar tasks through to...
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Command Center Analyst I
5 days ago
Singapore Digital Realty Full timeOverview Location: Singapore Position Title: Command Center Analyst I Job Responsibilities Provide Tier I network and customer service support for mission-critical 24/7 data centers. Deliver both proactive and reactive support to internal and external customers. Support DLR's network environment by troubleshooting issues, owning unfamiliar tasks through to...
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Incident Response Analyst
5 days ago
Singapore PERSOL SINGAPORE PTE. LTD. Full timeLoyang Location As Command Center Operation Analyst, you will be responsible for real-time monitoring and support of mission‐critical data center infrastructure and network operations. This role involves Level 1 troubleshooting, incident escalation, and customer service for internal and external stakeholders. The ideal candidate will demonstrate strong...
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Singapore Johnson & Johnson Full timeThis position is a Service Operations role within the Digital Command Center (DCC) that will support the following areas in Service Operations: Major Incident Management, Change Management, Incident Management, Problem Management, Continuous Service Improvement, Event Management, ITSM projects and Operational Service Metrics. This role reports into the...