
Incident Response Analyst
1 week ago
Incident Response Analyst (Command center -data center provider)As Incident Response Analyst , you will be responsible for real-time monitoring and support of mission-critical data center infrastructure and network operations. This role involves Level1 troubleshooting, incident escalation, and customer service for internal and external stakeholders. The ideal candidate will demonstrate strong technical awareness, clear communication skills. Monitor and support UPS, HVAC, generators , and other critical infrastructure systems. Provide Tier I support for network and data center operations in a 24/7 environment. Respond to and triage incoming calls, emails, and portal tickets. Detect and analyze alarms; perform basic fault isolation and escalate as needed. Generate and publish incident, maintenance, and advisory notifications. Escalate incidents based on severity and impact using predefined protocols. Communicate clearly and professionally with global teams, ensuring updates are understood across regions. Maintain detailed documentation of incidents and resolutions in near real-time. Ensure SLA compliance and customer satisfaction. Collaborate with Tier II, Tier III, and management teams for issue resolution. Participate in weekly on-call rotation and shift handovers. Use tools like ServiceNow for incident tracking, escalation, and reporting. It's a 24*7 Rotational shift environment, covering 12 hours shift pattern with 4 days work 3 days off, 3 days work 4 days off including weekends, public holidays. Shift timing is fixed from 7am to 7pm only (no night shift)We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr
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Incident Response Lead
2 weeks ago
Singapore Tetra Pak Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to...
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Threat and Incident Response Analyst
2 weeks ago
Singapore Propine Full timeWork should be challenging. Your work should challenge the status quo. You should be defining the future, not being dependent on it. You don't like it safe and prefer to swim in the deep end while figuring things out. You want to be avant-garde. If this resonates with you, then you'll fit right in here at Propine. Propine is re-inventing capital markets...
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Incident Response Lead
3 days ago
Singapore Tetra Pak Full timeAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_ We empower you to reach your potential with opportunities to make an impact to be...
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Incident Response Analyst
5 days ago
Singapore ByteDance Full timeFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...
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APAC Ad Escalation Analyst, Incident Response
2 weeks ago
Singapore TikTok Full timeOverview Responsibilities The Global Monetization Product Team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire creativity and bring joy. BI Incident Response team is responsible for investigating high risk and urgent escalations that reference TikTok ad products as well as mitigating any potential risks and...
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Lead, Cybersecurity Incident Response
1 week ago
Singapore StarHub Full timeJoin to apply for the Lead, Cybersecurity Incident Response role at StarHub Job Description The Assistant Manager - Incident Response and Threat Hunting is responsible for leading the detection, investigation, and mitigation of cybersecurity incidents. This role involves proactive threat hunting, forensic analysis, and developing response strategies to...
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Cyber Incident Response Analyst
5 days ago
Singapore CHEVRON SINGAPORE PTE. LTD. Full time**Requisition ID: R000024012** **Job Location: Singapore Duo Tower **Responsibilities for this position may include but are not limited to**: - Responsible for supporting 24/7 cyber threat monitoring and incident response, leveraging threat intelligence to proactively hunt for and respond to external cyber threats to Chevron's global network infrastructure,...
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Principal Consultant, Incident Response
2 days ago
Singapore Palo Alto Networks Full timePalo Alto Networks is committed to our mission of protecting the digital way of life. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Your Career As a Principal Consultant in Unit 42, the individual will be responsible for...
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Singapore TikTok Full time**Responsibilities**: Team Introduction The Global Monetization Product Team ensures safe and quality experiences for Advertisers to enable TikTok in its mission to inspire creativity and bring joy. BI Incident Response team is responsible for investigating high risk and urgent escalations that reference TikTok ad products as well as mitigating any potential...
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Principal Consultant, Incident Response
2 days ago
Singapore Palo Alto Networks Full time $120,000 - $240,000 per yearCompany Description Our MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...