Customer Success Manager

4 days ago

Singapore Digital Edge Data Center Full time

Select how often (in days) to receive an alert: Digital Edge is a trusted and forward-looking data center platform company, established to transform digital infrastructure in Asia. Backed by Stonepeak,a leading alternative investment firm specializing in infrastructure and real assets, Digital Edge has in excess of US$1.6 billion in committed equity capital with investors including some of the world's largest institutional investors and sovereign wealth funds. Digital Edge's vision is to be the leading provider of sustainable, next generation digital infrastructure in Asia. Our mission is to build the foundation for the world's digital future, helping organizations to grow sustainably and empowering populations they serve. Founded in 2020, the company has grown rapidly across multiple markets in the region, and currently provides data center and fiber services across Japan, South Korea, India, Indonesia, the Philippines, Malaysia and China. The Company now owns and operates 21 data centers with over 500 MW of critical IT load in service and under construction and development, with another 300 MW held for future development, This role is an exciting opportunity to join our fast growing team as we further expand our footprint across Asia. Our values: Respect: We embrace diversity and collaboration. Innovation: We share ideas and solve problems. Grit: We are driven and determined. Excellence: We optimize for success. Responsibility: We do what's right for our people and the planet. What we need: Reporting to the Customer Success Manager, this role will build and cultivate strong relationships with clients and internal stakeholders and develop cross-functional partnerships . This role will be based in Singapore or other APAC region locations. Key responsibilities: Drive post-sales engagement across assigned accounts, ensuring high levels of satisfaction, retention, and

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