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Analyst / Senior Officer, Customer Service Officer, SME Banking, Institutional B

1 week ago

Singapore DBS Bank Limited Full time

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.
Business Function
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
Responsibilities
Support Relationship Managers in daily administrative work, including handling of loan and account opening documentation, supporting Banker’s Guarantee (BG) and Letter of Credit (LC) applications, conducting customer due diligence and maintenance of application records.
Check and ensure documentation is properly complete and that all approvals, facility and security documents are in place at all times.
Actively monitor application volume and compile statistics for reporting.
Proactively coordinate and follow up on discrepancy items with relevant parties in a timely manner and escalate any exceptions.
Ensure the relevance and completeness of KYC information and perform appropriate due diligence checks and information searches in accordance with Bank’s AML/KYC standards and regulatory requirements.
Ad hoc projects and duties supporting Relationship Managers and team in sales and marketing.
Requirements
A Diploma in any field
High proficiency in Microsoft Office especially Excel and Word
Ability to multitask, prioritise and manage time effectively
Good problem solving skills and highly meticulous
Strong commitment to deliver excellent quality of work
Willing to assist with the rest of the team when volume is high
Experience in banking/finance industry will be an advantage
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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