Customer reference manager sea
3 weeks ago
Customer Reference Manager SEA Department: Demand Generation Employment Type: Contract Location: Singapore Description PROJECT: Google ABOUT THE CLIENT Google is developing groundbreaking cloud solutions for companies, leveraging years of experience in building secure, reliable, and scalable cloud technology. ABOUT THE ROLE As Customer Reference Manager SEA, you are helping to shape the future of the company and part of an entrepreneurial team in a rapidly growing business. You are passionate about building strong customer relationships and creating compelling stories that showcase the impact of innovative solutions. The role involves working closely with stakeholders in the marketing and sales teams to identify ideal customers for engagement, coordinating customer participation in events, and facilitating the creation of customer reference assets. Key Responsibilities RESPONSIBILITIES Set strategy and vision for the implementation of our customer reference program in SEA and as the external contact for the company customers. Identify and nurture a pool of satisfied customers willing to participate in marketing activities, including case studies, testimonials, webinars, and events. Engage with marketing, sales, product and executive teams, on a daily basis, regarding customer advocacy. Train internal teams on use of reference materials, processes, programs and strategy for customer assets. Coordinate customer speaking opportunities, including webinars, conferences, and industry events, to highlight our brand’s impact through authentic customer advocacy. Work directly with customers to capture their experiences, success metrics, and insights, crafting compelling narratives and case studies to be used across sales and marketing channels. Foster long-term relationships with referenceable customers, ensuring their ongoing engagement and satisfaction with the reference process. Measure the effectiveness of the customer reference program by tracking metrics such as engagement, lead generation impact, and sales influence, using insights to refine strategies. Skills, Knowledge & Expertise PREFERRED QUALIFICATIONS Bachelor's degree or equivalent practical experience - MBA degree a plus. 5 years experience in business-to-business (B2 B) marketing or developer marketing channels such as content, event and community marketing, direct emails and social media. Ability to speak and write in English fluently. Strong stakeholder management. Project management skills and experience including websites, social media, reporting and managing vendors and agencies for content creation and review. #J-18808-Ljbffr
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Singapore Algomarketing Ltd. Full timeCustomer Reference Manager SEA Department: Demand Generation Employment Type: Contract Location: Singapore Description PROJECT: Google ABOUT THE CLIENT Google is developing groundbreaking cloud solutions for companies, leveraging years of experience in building secure, reliable, and scalable cloud technology. ABOUT THE ROLE As Customer Reference Manager...
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Customer Reference/ Marketing Manager
2 weeks ago
Singapore A1G0 PTE. LTD. Full timeRoles & ResponsibilitiesABOUT THE ROLE—As Customer Reference Manager SEA, you are helping to shape the future of the company and part of an entrepreneurial team in a rapidly growing business. You are passionate about building strong customer relationships and creating compelling stories that showcase the impact of innovative solutions. The role involves...
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Site reliability engineer
4 weeks ago
Singapore Sea Full timeAbout Sea Labs Sea Labs is at the core of the Sea platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, the group of passionate...
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Strategic Customer Advocacy Lead
2 weeks ago
Singapore A1G0 PTE. LTD. Full timeAbout the RoleA1G0 PTE. LTD. is seeking an experienced Strategic Customer Advocacy Lead for our SEA region. As a key member of our entrepreneurial team, you will play a vital role in shaping the future of the company by building strong customer relationships and creating compelling stories that showcase the impact of our innovative...
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Site reliability engineer
4 weeks ago
Singapore Sea Full timeAbout Sea LabsSea Labs is at the core of the Sea platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, the group of passionate...
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Assistant manager/manager
4 weeks ago
Singapore Sea Full timeReview and enhance core talent management practices within a fast-paced, globalized environment.You will be working in the People Strategy team to review, analyse, and enhance core talent management practices within Sea and its subsidiaries. Sea is the largest tech company in South East Asia with exciting opportunities. You will be working closely with...
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Executive, customer service
3 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Project Management Specialist
1 month ago
Singapore Sea Full timeAbout SeaSea Labs is at the core of Sea's platforms development, supporting diverse business lines from e-commerce, supply chain, games, payment and finance, among many others.The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, a group of passionate engineers have...
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Customer service executive
1 month ago
Singapore KANRY SEARCH SINGAPORE PTE. LTD. Full time️ Basic up to $2800 + AWS + VB️ Monday - Friday (9am - 6pm) Location: East (Changi Airfreight Centre) Responsibilities: Serve as the main point of contact for customer interactions. Manage and coordinate bookings for both air and sea shipments. Handle comprehensive sea documentation tasks, including bookings and bill of lading (BL) preparation....
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Senior Talent Development Manager
1 month ago
Singapore Sea Full timeSea is the largest tech company in South East Asia, offering exciting opportunities for career growth and development.About This RoleWe are seeking a highly skilled Senior Talent Development Manager to join our People Strategy team. In this role, you will be responsible for reviewing, analysing, and enhancing core talent management practices within Sea and...
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Customer Service Representative
2 weeks ago
Singapore PVG SEA PTE. LTD. Full timeJob SummaryAre you a customer-focused individual with excellent communication skills? We are seeking a Customer Service Officer to join our team at PVG SEA PTE. LTD.
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Product Management Director
4 weeks ago
Singapore Sea Full timeAbout SeaSea, a leading e-commerce platform, strives to provide exceptional shopping experiences for millions of users across various regions. Our mission is to revolutionize the way people shop by leveraging innovative gamification features.Job OverviewWe are seeking a highly skilled Product Management Director to join our games team. This role will play a...
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Sea freight operation
4 weeks ago
Singapore H & FRIENDS GTL Full timeAbout the roleJoin the dynamic team at H & FRIENDS GTL (SINGAPORE) PTE. LTD. as a Sea Freight Operation & Customer Service role. In this full-time position based in the Changi East Region, you will play a crucial role in our import/export and customs operations, ensuring seamless logistics and exceptional customer service. What you'll be doing...
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Dedicated Customer Support Specialist
2 weeks ago
Singapore PVG SEA PTE. LTD. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Dedicated Customer Support Specialist to join our team at PVG SEA PTE. LTD.
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AI Research Project Manager
4 weeks ago
Singapore Sea Full timeAbout Sea AI LabSea AI Lab focuses on fundamental research in Artificial Intelligence (AI), encompassing deep learning, reinforcement learning, natural language processing, and AI for Science. Our mission is to push the boundaries of intelligence from first principles, unleashing its power to tackle the world's most pressing challenges and create a better...
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Corporate Real Estate Project Manager
3 weeks ago
Singapore Sea Full timeAbout SeaAs a leading global company, Sea is the building block of its daily operations. The corporate function works closely with internal and external stakeholders to create sustainable and scalable systems that support business growth globally.The Corporate Real Estate team at Sea is responsible for planning and managing facilities worldwide. As part of...
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Senior Backend Systems Architect
4 weeks ago
Singapore Sea Full timeAbout Sea Labs IndonesiaLocated at the heart of Sea's platform development, Sea Labs Indonesia plays a vital role in supporting various business lines across e-commerce, supply chain, games, payment, and finance. The remarkable growth of Sea's e-commerce business, Shopee, has led to the establishment of Sea Labs Indonesia. Since its inception, a group of...
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Customer Service Executive
1 month ago
Singapore KANRY SEARCH SINGAPORE PTE. LTD. Full timeRoles & Responsibilities▶️ Basic up to $2800 + AWS + VB▶️ Monday - Friday (9am - 6pm) Location: East (Changi Airfreight Centre) Serve as the main point of contact for customer interactions. Manage and coordinate bookings for both air and sea shipments. Handle comprehensive sea documentation tasks, including bookings and bill of lading (BL)...
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Regional Business Development Director
2 weeks ago
Singapore A1G0 PTE. LTD. Full timeWe are seeking a highly skilled Regional Business Development Director to lead our customer reference program in Southeast Asia. As a key member of our entrepreneurial team, you will be responsible for shaping the future of our company and driving business growth in the region.About the RoleThis is an exciting opportunity to join a rapidly growing business...
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Cybersecurity Professional
1 month ago
Singapore Sea Full timeJob SummaryWe are seeking a highly skilled Cybersecurity Professional to join our team at Sea. This is an exciting opportunity for someone who is passionate about cybersecurity and has experience in enterprise identity and access management.