Sea freight operation
3 days ago
About the roleJoin the dynamic team at H & FRIENDS GTL (SINGAPORE) PTE. LTD. as a Sea Freight Operation & Customer Service role. In this full-time position based in the Changi East Region, you will play a crucial role in our import/export and customs operations, ensuring seamless logistics and exceptional customer service.
What you'll be doing
Coordinate and manage all aspects of sea freight operations including shipments schedule, documentation preparation and tracking within a stipulated operational turnaround time
Liaise with customers, shipping lines, and other stakeholders to provide timely updates and resolve any issues
Ensure compliance with relevant import/export and customs regulations
Maintain accurate records, payments and data related to shipments and customer accounts
Assist with the preparation of reports and quotations to support business decision-making
Provide exceptional customer service and solution to our clients
Any other duties assigned by Management
What we're looking for
Minimum 3 years of experience in a similar sea freight operations or customer service role in freight/logistics industry
Strong understanding of import/export and customs processes and regulations
Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and stakeholders
Meticulous, able to multitask, organized and adaptable to work efficiently in a fast-paced environment
A team player with a customer-centric mindset
Able to start work immediate or on short notice
** Work Location: CHANGI AIRFREIGHT CENTRE
Apply now to become our next Sea Freight Operation & Customer Service role#J-18808-Ljbffr
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