Strategic Customer Advocacy Lead
2 weeks ago
A1G0 PTE. LTD. is seeking an experienced Strategic Customer Advocacy Lead for our SEA region. As a key member of our entrepreneurial team, you will play a vital role in shaping the future of the company by building strong customer relationships and creating compelling stories that showcase the impact of our innovative solutions.
Responsibilities
• Set strategy and vision for the implementation of our customer reference program in SEA
• Identify and nurture a pool of satisfied customers willing to participate in marketing activities
• Engage with marketing, sales, product, and executive teams regarding customer advocacy
• Coordinate customer speaking opportunities to highlight our brand's impact through authentic customer advocacy
• Work directly with customers to capture their experiences, success metrics, and insights, crafting compelling narratives and case studies
• Foster long-term relationships with referenceable customers, ensuring their ongoing engagement and satisfaction with the reference process
• Measure the effectiveness of the customer reference program by tracking metrics such as engagement, lead generation impact, and sales influence
Requirements
Bachelor's degree or equivalent practical experience - MBA degree a plus
5 years of experience in business-to-business (B2B) marketing or developer marketing channels
Ability to speak and write in English fluently
Strong stakeholder management
Project management skills and experience
Salary & Benefits
We offer a competitive salary of SGD 120,000 - 150,000 per annum, depending on experience, plus benefits including medical insurance, paid annual leave, and professional development opportunities.
What We Offer
A dynamic and entrepreneurial work environment
Ongoing training and development opportunities
Collaborative and supportive team culture
Opportunities for career growth and advancement
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