Salesforce Admin/Release Engineer, CRM Systems

Overview
Salesforce Release Engineer/Admin role bridging development practices and platform operations within GitLab's platform engineering team. Combines Salesforce administration with DevOps precision to support digital transformation initiatives and automate deployments across evolving business needs.
What You’ll Do
Manage complex deployments across Development, Sandbox, UAT, and Production environments, coordinating with cross-functional teams to ensure seamless delivery
Implement automated testing and deployment strategies using tools like Salesforce DX, Copado, Gearset, or similar platforms
Configure and maintain custom objects, fields, workflows, Process Builder, validation rules, and security settings to support evolving business requirements
Oversee sandbox refreshes, data seeding, and environment maintenance to support continuous development and testing activities
Execute data imports, exports, quality maintenance, and mass updates using Data Loader and other data management tools
Monitor system performance, identify bottlenecks, and implement optimizations to enhance user experience
Develop and maintain backup, disaster recovery processes, and rollback procedures for critical Salesforce data and metadata
Partner with development teams to ensure smooth deployment of Apex classes, triggers, Lightning components, and other custom solutions
Stay current with Salesforce platform updates, implement best practices, and drive adoption of new features and capabilities
What You’ll Bring
4-5 years of Salesforce administration experience with deep platform configuration knowledge and user management expertise
Hands-on release management experience using deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset
Strong DevOps foundation with understanding of CI/CD pipelines, automated testing, and deployment strategies for Salesforce environments
Multi-environment expertise managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs
Data management proficiency including imports, exports, quality maintenance, and mass data operations
Performance troubleshooting skills for resolving configuration issues, data problems, and user access challenges
Version control knowledge with Git and understanding of branching strategies for Salesforce metadata
Process-oriented mindset with experience in impact analysis, rollback procedures, and post-deployment validation
Preferred Qualifications
Salesforce Administrator certification (ADM 201/211)
Platform App Builder certification or other relevant Salesforce credentials
Experience with specific deployment tools such as Gearset or Salesforce DevOps Center
Track record of implementing automation and process improvements in Salesforce environments
About The Team
The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.
How GitLab Will Support You
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you\'re excited about this role, please apply and allow our recruiters to assess your application.
Company policy and roles:
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex, national origin, age, citizenship, marital status, mental or physical disability, genetic information, discharge status from the military, protected veteran status, or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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