Lead System Performance Engineer

4 days ago


Singapore Salesforce Full time

**Job Category **:Products and Technology

**Job Details**:
**Team**

Our team mission is to build & maintain the Database System Infrastructure Architecture, Linux OS, Compute and its configuration. The team is also tasked with supporting system availability & building the system in the cloud demonstrating cloud native solutions and multi-substrate technologies in a consistent way that implement immutability for stateful systems, and supports measuring the availability and dynamic scalability for capacity needs.

**Role**
**Salesforce is looking for an expert and motivated Senior/Lead System Performance Engineer to be part of the platform infrastructure team in the next chapter of System Design, Architecture and Orchestration. We are looking for an engineer with deep knowledge of Linux, Database, Systems and Cloud native technologies. This person should also be familiar with implementing and leading systems and microservices in the cloud at scale. Should have the ability to proactively identify new complex problem spaces and aim to innovate to solve them. **We need someone who can work multi-functionally and have a strong sense of ownership, customer service, and integrity demonstrated through clear communication and positive action.**:
**Required Qualifications**:

- 6+ years of experience as a proven Senior Or Lead System Performance Engineer in 24x7 Production environments.
- Analyzing the system’s capacity and looking for ways to make improvements.
- Demonstrated the ability in Performance Engineering and Benchmarking.
- Skilled in the art and science of benchmark creation and measurement and modeling Linux system behavior under load.
- Lead Sophisticated Production Linux System Performance issues in production with the OS Vendors and championed pointing out the actual problem and getting the RCA.
- Ability to find the root cause of performance bottlenecks with profiling tools like flamegraphs, pprof, pstack, qmlprofiler, perf.
- Define, design and implement system performance/scalability benchmarks on DB & Application servers.
- Passionate about finding software performance bottlenecks and optimizing product code.
- Experience with systems and network performance and availability monitoring and analysis and configuration management platforms (Pagerduty, Grafana, Nagios/Prometheus, Puppet, Splunk) is highly desired.
- Experience in scripting languages Java, Python, Perl & Puppet.
- Expert in distributed computing systems and stacks.
- Comfortable with Linux, Docker, AWS, GIT, and Artifactory in terms of both tools and systems administration
- Implementing various system performance improvement plans.
- Familiarity with database (Oracle, MySQL, or similar technologies) and DB Cluster (RAC) technologies.
- Recommending and evaluating the impact of introducing new systems into the environment.
- Strong sense of ownership, customer service, and integrity demonstrated through clear communication and positive action.
- Experience in System performance Tools Load runner, Dynatrace, KTF, dtrace, iperf & vdbench.
- Experience in Systems & Applications automation in 24x7 Production Services environments.
- Bachelor’s Degree in engineering, Computer Science, or Mathematics (or equivalent experience)

**Good to have skills**:

- Developer experience and mentality.
- Reprioritization based on business dynamics.
- Microservices usage and provisioning.
- Experienced in working in globally distributed teams.
- Experience in Agile culture by technology, and business.

**About Salesforce**

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies redefine the way they sell, service, market, collaborate and innovate - and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

**#LI-Y**

**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital



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