Sales Support Specialist

7 days ago


Singapore Recruit Inc Private Limited Full time

Job Description:

We are seeking a highly motivated and organized professional to support our sales team. As a Sales Support Specialist, you will be responsible for driving customer satisfaction through effective service delivery.

Key Responsibilities:

  • Customer Focus : Deliver exceptional customer experiences by anticipating and resolving issues in a timely manner.
  • Order Management : Manage order handling and data entry in CRM systems with precision and accuracy.
  • Order Follow-Up : Ensure timely delivery and resolution of customer orders through proactive follow-up and communication.
  • Sample Requests : Process sample order requests efficiently, ensuring minimal disruptions to the business.
  • Customer Onboarding : Create new customer entries in systems, facilitating seamless integration into our operations.
  • Customer Service : Address customer label demands and respond to inquiries, providing statements, certificates, and questionnaires as required.
  • Account Manager Support : Collaborate with Account Managers on sales-related processes and tasks, ensuring cohesive teamwork.
  • Headquarters Collaboration : Work closely with HQ (Europe) to maintain smooth operations and optimize our global presence.

Success Metrics:

  • High Customer Satisfaction Ratings
  • Efficient Order Processing and Follow-Up
  • Effective Collaboration with the Sales Team and HQ
  • Continuous Improvement in Processes and Customer Service Delivery

Requirements:

  • Technical Experience : Proficiency in SAP/SAP C4C, CRM Salesforce, and Microsoft Office applications is essential.
  • Organizational Skills : Demonstrated ability to think critically, plan effectively, and manage tasks with attention to detail and efficient time management.
  • Education : A minimum of Diploma qualifications is required.
  • Work Experience : Proven experience in sales support or a similar administrative role, with hands-on experience in CRM and ERP systems.
  • Communication and Organizational Skills : Excellent interpersonal and organizational skills are vital for success in this position.
  • Travel Requirements : Ability to travel on business needs as required.


  • Singapore UNOCLE PTE. LTD. Full time

    This is a full-time hybrid role for a Sales Support Specialist at Unocle Pte Ltd located in Singapore. The Sales Support Specialist will be responsible for managing and resolving customer issues and providing support to the sales team. They will act as the link between the sales team, customers, and suppliers, and will assist in managing customer accounts....


  • Singapore Steelcase Full time

    Due to an increased level of business and continued plans for growth, we are seeking an experienced Sales Support/Proposals Specialist to join our company in Singapore on a permanent basis. This role is responsible for compiling and creating Steelcase sales proposal to promote Steelcase’s offering. Working with the Sales and support team to understand and...

  • AI Sales Specialist

    3 days ago


    Singapore This is an IT support group Full time

    This is an IT support group at Microsoft Japan seeking a highly skilled AI Sales Specialist. The successful candidate will help customers make technical decisions to build tomorrow's business and IT solutions based on Microsoft technology.The role requires expertise in designing, configuring, and implementing infrastructure in Microsoft 365, Teams, Viva, and...


  • Singapore GAAP ACCOUNTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking to hire energetic and resourceful individuals with excellent interpersonal communications skills to join our team. You should possess the following experience and attributes:> Understand sales cycle and familiar with supporting direct sales activities during the various stages in the sales cycle;> Resourceful and...

  • Customer Service

    2 days ago


    Singapore ADIRECT SINGAPORE PTE. LTD. Full time

    We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales, providing customer service, and managing customer orders. The sales support specialist is also responsible...


  • Singapore This is an IT support group Full time

    Job Title: Executive Support SpecialistJob Summary:This IT support group is seeking an Executive Support Specialist to provide administrative support to our council, committee, and AGM meetings. The successful candidate will have strong organizational skills, with the ability to create clear agendas, minutes, resolutions, and follow-up actions.Duties and...


  • Singapore Peoplebank Full time

    **Sales Support Specialist** - 12 months contract, with an option to extend - Work location: Depot Close **Our Client** - MNC tech company **The Opportunity** Applies **_direct support_** to support business issues within established guidelines and recommends appropriate alternatives for the APAC Sales Teams. Works on problems of diverse complexity and...


  • Singapore This is an IT support group Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong technical skills in troubleshooting issues related to IT products and at least 1 year of experience with end-user support.Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.Troubleshoot hardware-related...


  • Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesSales Support Specialist @ East (From $2600, No Exp Welcome, Training Provided, Officed hours)Attractive BENEFITS 5 Days workper week Top 500 Companies in US Excellent Company Culture Allowing you to work with humble professional Recognised individual efforts, monetary rewards Min Diploma with no experience welcome to apply...

  • Sales Support

    22 hours ago


    Singapore ABB Full time

    **Sales Support & Sales Manager / Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a highly skilled and motivated Claims Specialist and SalesConsultant to join our team.The ideal candidate will be responsible for managing insurance claims for patients,ensuring accurate and timely processing while adhering to regulatory requirementsand company policies. Additionally, the Claims Specialist will play a...


  • Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a highly skilled and motivated Claims Specialist and SalesConsultant to join our team.The ideal candidate will be responsible for managing insurance claims for patients,ensuring accurate and timely processing while adhering to regulatory requirementsand company policies. Additionally, the Claims Specialist will play a...


  • Singapore MONDI PACKAGING PAPER SALES ASIA PTE. LTD. Full time

    Provide full documentation support to sales team - Full order management responsibility - Point of contact for internal and external stakeholders - Implementation of systems and solutions to improve work proceess - Respond to customers' requests and queries in a timely and effective manner. - A diploma in administration or a related field. - A minimum of 8...


  • Singapore MONDI PACKAGING PAPER SALES ASIA PTE. LTD. Full time

    Provide full documentation support to sales team Full order management responsibility Point of contact for internal and external stakeholders Implementation of systems and solutions to improve work proceess Respond to customers' requests and queries in a timely and effective manner. A diploma in administration or a related field. A minimum of 8 years...

  • Customer Service

    4 weeks ago


    Singapore ADIRECT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsWe are looking for an organized, efficient sales support specialist to be responsible for customer service & administrative dutiesThe sales support specialist's responsibilities include providing customer service, and managing customer orders. The sales support specialist is also responsible for...


  • Singapore This is an IT support group Full time

    The Editorial Support Specialist position at Mediacorp requires a detail-oriented and organized individual who can provide administrative support to our Hong Kong Bureau. Your key responsibilities will include managing bureau finances, filing expense reports, and maintaining records.You will also be responsible for sourcing filming locations, obtaining...


  • Singapore GNT SINGAPORE PTE. LTD. Full time

    **Let’s color the world!** We are GNT, an ambitious and innovative family-run business with a colorful character! With our EXBERRY® brand, we are the market leader in the field of sustainable plant-based colors. We are world champions when it comes to utilizing the bounty of nature and strive to continuously innovate and improve natural color ingredients...


  • Singapore JointHire Singapore Pte Ltd Full time

    **Job Title**: After Sales Support Specialist (Electronic/Up to $4.6k/West)Industry: Consumer Products / FMCGSalary: SGD 2800 - 4600Location: South West, SingaporeAbout Company: To make life more connected, entertaining, personalized and productive.Our Client combines passion and purpose to design and deliver smart products, systems, software and services...


  • Singapore Marvable Full time

    We are a high growth Direct-to-Consumer (DTC) e-commerce start-up. Our mission? Help people create workspaces they actually love spending time in. To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk+ (standing desk). Here at Marvable, our mission is to create a comfortable space for everyone to work better...


  • Singapore This is an IT support group Full time

    **About Us:**This is an IT support group dedicated to providing exceptional trade support services to our clients. Our team is comprised of experienced professionals who are passionate about delivering high-quality results in a fast-paced environment.Job Description:We are seeking a highly skilled Trade Support Specialist to join our team. As a key member of...