Front Office Manager
3 days ago
A Front Office Manager for a restaurant, also known as a Front-of-House Manager, oversees the daily operations of the dining area, supervises service staff, and ensures a positive guest experience . Key responsibilities include managing staff, handling guest inquiries and complaints, training employees, coordinating with other departments like kitchen and F&B, and ensuring that service standards are met and maintained. This role requires strong leadership, communication, and problem-solving skills to ensure the seamless flow of service from the moment a guest arrives until they depart. Key responsibilities Staff Management: Supervise, train, and evaluate service staff, including hiring and onboarding new team members. Guest Experience: Ensure high levels of guest satisfaction by handling inquiries, complaints, and special requests, and by making sure service standards consistently met. Operations: Oversee daily front-of-house operations, manage shift handovers and briefings, and ensure the dining area is running smoothly. Coordination: Work closely with other departments, such as the kitchen and F&B team, to ensure efficient operations and a seamless guest experience. Performance and Improvement: Monitor performance, conduct regular check-ins, and develop training programs to improve staff skills and address shortfalls in standards. Required skills and qualifications Strong leadership, communication, and interpersonal skills. Excellent customer service and problem-solving abilities. Organizational and time management skills. Ability to train and motivate staff. Computer literacy, including experience with Point of Sale (POS) or other reservation systems. Experience in a supervisory or management role within a restaurant or hospitality setting. #J-18808-Ljbffr
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Front Office Manager
7 days ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time**Purpose of Job The Front Office Manager oversees the front office team. He/She manages, supervises and coordinate the daily front office operation and ensure that all procedures are performed in accordance with established standard and procedures to reach optimal guest satisfaction. He/She monitors financial performance and works jointly with the...
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Front Office Manager
3 days ago
Singapore Carlton Hotel (Singapore) Pte Ltd Full timeKey Responsibilities The Front Office Manager is responsible for overseeing the entire front office operations of the hotel, ensuring smooth and efficient guest service, managing staff, and maintaining high standards of customer satisfaction. Team Leadership & Management Supervise, train, and motivate front office staff including guest services agents,...
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Front Office Manager
2 weeks ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeTo ensure smooth operation of the Front Office. - To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager to meet the service standards of the Hotel. - Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU...
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Assistant Front Office Manager
3 days ago
Singapore THE FULLERTON HOTEL Full timeTo assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...
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Front Office Manager
1 week ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
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Front Office Manager
3 days ago
Singapore VILLAGE HOTEL CHANGI Full timeResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward planning,...
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Front Office Manager
1 week ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. - Delivering exceptional customer service by proactively handling inquiries, swiftly resolving complaints, and promptly addressing guest requests. - Maintaining a strong presence in...
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Front Office Manager
2 weeks ago
Singapore VILLAGE HOTEL CHANGI Full time $80,000 - $120,000 per yearResponsibilities The Front Office Manager assists the Hotel Manager/Room Division Manager in the overall administration and operation of the Front Office department. Responsible for the effective, efficient, and profitable functioning of the Front Office department. Prepare the short-term and long-term department strategies for the onward...
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Assistant Front Office Manager
1 week ago
Singapore SWIFT SEARCH GLOBAL PTE. LTD. Full timeThe Assistant Front Office Manager is responsible for overseeing the daily operations of the front desk and ensuring that guests receive outstanding customer service. This role involves managing front office staff, handling guest complaints and requests, and ensuring the front office operates smoothly and efficiently. **Key Responsibilities**: - **Guest...
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Front Office Manager
3 days ago
Singapore VOCO ORCHARD SINGAPORE Full timevoco Orchard Singapore, along the world-famous Orchard Road, provides guests with the world-renowned vocoTM experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the...
