Customer Success Manager

2 days ago


Singapore Capability Asia Pte. Ltd. Full time

Capability Group, an accredited BCorp Capability Group is an expert in Organisational Development, operating at the intersection of behavioural psychology, learning design, and learning technology. We have a 40‐year track record of supporting organisations and communities to build skills, lift capabilities and positively shift organisational cultures across the APAC region. Our purpose: we’re connecting people and changing lives through learning. Our vision: recognised as Asia Pacific’s most innovative designer of learning experiences. Our mission: developing evidence‐based, creative bespoke and off‐the‐shelf learning experiences that leverage the best of digital technologies. Our impact: the ripple effect We are not only transforming individuals, teams, and organisational performance, we are generating a ripple effect, causing the connections and capabilities developed by individuals on our programmes or using our solutions to flow through into their families and communities. The positive impacts of this ripple effect can be significant and inspiring. About the role To support our continued growth, we are seeking a Customer Success Manager to help our Axonify clients unlock the full potential of their investment and drive measurable business value across their organisations. This is not your average Customer Success Manager role. This is a role for someone who thrives at the intersection of technology, strategy, data analysis, and relationships. You’ll work as part of our Delivery Team, collaborating closely with customers to deliver exceptional experiences, guide adoption, analyse impact and shape the future of how they engage with and optimise their use of learning technology. What you will do Build lasting partnerships with clients across the APAC region, serving as a trusted advisor who understands their business, people, and strategic goals. Monitor



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