
Customer Success Manager
5 days ago
Company Overview
Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at and find us on social media @Cellebrite.
About the role
We are seeking a dedicated and experienced Customer Success Manager to join our team in Singapore. The Customer Success Manager will strengthen key customer relationships by driving solution adoption and ensuring the success of Cellebrite’s largest existing and new customers. This role will report to the Customer Success Leadership within APAC and work closely with cross-functional teams including Sales, Support, Engineering, and Product to deliver a world-class customer experience.
Position Overview
Key Responsibilities:
Work directly with the company’s largest service providers and corporate customers to ensure solution adoption and customer success through product training and building relationships with key technical personnel.
Collaborate with Sales Managers and Solutions Engineers to understand and prioritize customer technical business needs and use cases for Cellebrite’s solutions.
Conduct quarterly meetings with key accounts to ensure business needs are being met with our solutions, while exploring opportunities for expansion within the
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