Customer Success Manager
2 days ago
This role is comprised of relationship management, client education and deep expertise of trading and application workflows. You will lead a portfolio of accounts, with responsibilities for successful adoption, retention and expansion of our Data and Feeds solutions. We are looking for a highly motivated and hard-working professional to join our Customer Success Team. You will serve as a trusted advisor to clients, helping them use our products to navigate the financial markets, meeting regulatory requirements and run their business. Role Responsibilities Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region Own customer health, adoption metrics, renewals and execution of customer success plans Delivering highly engaging customized product demos based on user workflow and their requirements Partnerwith sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build "advocates"Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends Contribute to overall vision and strategy of the Customer Success Management Group Develop innovative ways of engaging and contributing to customers’ businesses through LSEG products and services. What are we looking for?Experience in client facing roles such as
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Customer Success Manager
7 days ago
Singapore DIGIFY PTE. LTD. Full timeAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value,...
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Customer Success Manager
5 days ago
Singapore ViSenze - Artificial Intelligence for the Visual Web Full timeViSenze is a fast-growing, global Retail AI solution provider trusted by the world’s leading brands, and global retailers, and established as market leader after a decade of driving the adoption of AI and Computer Vision. Recognized as an established market leader and innovator - 2020 CB Insights Top 100 Innovator in Retail - we are looking for a...
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Customer Success Manager
2 weeks ago
Singapore X0PA AI Full timeJoin to apply for the Customer Success Manager role at X0PA AI Join to apply for the Customer Success Manager role at X0PA AI X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of...
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Customer Success Manager
2 weeks ago
Singapore Cellebrite Full timeOverview Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital...
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Manager, Customer Success
1 week ago
Singapore DDOG SINGAPORE PTE. LTD. Full timeWe’re looking for a Manager, Customer Success to hire, coach, and manage a team of Customer Success Managers. Your team is responsible for the customer relationship, renewals, and growth across our existing customer base. This is an opportunity to join a company that’s a leader in the space, and contribute impactful work. - At Datadog, we place value in...
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Customer Success Manager
7 days ago
Singapore Digify Full timeDigify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. Digify is used in 138 countries today. We...
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Customer Success Manager
1 week ago
Singapore REFINITIV ASIA PTE. LTD. Full timeThis role is comprised of relationship management, client education and deep expertise of trading and application workflows. You will lead a portfolio of accounts, with responsibilities for successful adoption, retention and expansion of our Data and Feeds solutions.We are looking for a highly motivated and hard-working professional to join our Customer...
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Customer Success Manager
2 days ago
Singapore Autodesk Full timePosition Overview Note: This is NOT an open position. Please submit your CV here for future consideration. Job Requisition ID: 24WD78199About Autodesk Construction Solutions Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in...
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Customer Success Manager
5 days ago
Singapore Cellebrite Full timeCompany Overview Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share...
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Customer Success Manager
7 days ago
Singapore Kegmil Full timeAbout us: Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of deskless field service professionals in Southeast Asia with superior technology and insights to supercharge their operational efficiency, service performance and...