ESR Healthcare | Relationship manager bank Singapore
7 days ago
Relationship Manager
- Bank Singapore
Experience Level:
Mid-senior
Experience Required:
5 Years
Education Level:
Bachelor’s degree
Job Function:
Business Development
Industry:
Financial Services
Compensation:
View salary
Total Positions:
1
Relocation Assistance:
No
JOB DESCRIPTION:
As a member of the Relationship Management Team, the Relationship Manager's role is to actively build and influence customer relationships, resulting in increased revenues and improved customer satisfaction within our strategic account base.
The Relationship Manager collaborates with senior management, client service representatives, product, operations, integration, and marketing teams to ensure deliverability for the client community.
The Relationship Manager acts as the Single Point of Contact (SPC), coordinating all DTCC Solutions activity within the account(s) and serving as the point person for all client inquiries.
RESPONSIBILITIES:
Act as Single Point of Contact (SPC) with Tier 1 clients, orchestrating additional activities into the account to enhance client satisfaction and revenue generation.
Develop contacts and engage at senior levels within Tier 1 clients with confidence and integrity, building multiple networks of relationships within key accounts and with industry participants.
Engage at high-level strategic and operational agendas, articulating strategies, solutions, and capabilities to clients and at industry/client events.
Create and manage counterparty campaigns to grow community with key clients.
Present and clearly articulate the business drivers and strategic direction of key clients internally to senior management.
Work closely with Executive Directors (Sales, Product Management, etc.) and Directors (Integration, Operations Management, etc.) of the Key Client Program to pursue new revenue-generating activities.
QUALIFICATIONS:
Minimum 6 years of related experience.
Bachelor's degree (preferred) with a Master's or equivalent experience.
ADDITIONAL QUALIFICATIONS:
Minimum of 5 years of related client relationship experience with broad IM, Broker, Bank & IMO business understanding.
Demonstrated success in strategic business planning and revenue attainment and growth.
Strong relationship management skills at a senior level.
Knowledge of Derivatives operations including Regulatory Reporting.
Excellent interpersonal, influencing, writing, and presentation skills.
Willingness to travel within the region.
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