E-Commerce Customer Service Executive
1 week ago
We are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and innovation in service. Responsibilities Respond promptly and accurately to customer enquiries across various platforms Manage return and refund requests efficiently via e-commerce platforms Liaise with internal departments to ensure seamless customer service Perform ad hoc duties as assigned by management Handle front counter operations, including repair collections and walk-in requests Address customer complaints, feedback, and calls with professionalism and empathy Schedule deliveries and service appointments with precision Coordinate with internal teams to resolve issues and ensure timely service Maintain composure and effectiveness in a fast-paced environment Utilize strong communication and computer skills to support daily operations Qualifications & Skills Prior experience in customer service is preferred Diploma or degree in Marketing, Business, E-Commerce, or a related field. Ability to multitask and thrive in a dynamic, high-pressure setting Exceptional problem-solving and critical thinking abilities Detail-oriented with a passion for delivering outstanding customer experiences Proficient in Microsoft Office and Google Workspace Salary & Benefits Competitive base salary with performance-based incentives. Opportunities for professional development and training. Comprehensive health and wellness benefits. Hybrid work arrangements for enhanced flexibility. #J-18808-Ljbffr
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Customer Service Executive
1 week ago
Singapore JIJI PTE. LTD. Full timeAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery _. **Key Responsibilities** - Assist customers with order tracking, product...
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E-Commerce Customer Service Executive
2 weeks ago
Singapore S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED Full timeRoles & Responsibilities We are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment...
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E-commerce Intern
4 days ago
Singapore E-Concierge PT Full time**Company Description** Discovering Delight Our mission is built around the concept of letting you discover brands and products that are original, of uncompromising quality, and most importantly — simply delightful. Just like you, we are lovers of good shopping too! Remember when you last strolled the unfamiliar streets of your bucket list travel...
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E-commerce / Customer Service
1 week ago
Singapore LIFE IDEAS PTE. LTD. Full time**E-commerce**: - Daily operations include preparing orders and packing orders - Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc) - Attending to customer enquries on online platforms - Write and edit product content that will be published on e-Commerce websites/platforms - Set standards, systems, and best practices for new product...
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E-commerce Executive
4 days ago
Singapore Vendermac Full timeE-Commerce Executive contributes to the growth of the e-commerce business by enhancing the customer experience, executing customer order fulfilment, operation of Ecommerce store including product listing, site updates and store settings, and maintaining the technology and infrastructure. **Responsibilities** - Implement e-Commerce activities. Including...
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E-Commerce Assistant
2 weeks ago
Singapore TAKA JEWELLERY PTE. LTD. Full timeAbout This Role: Join our dynamic team and be the voice of our brand online! You'll manage our e-commerce platform, respond promptly to customer inquiries, and ensure a smooth and enjoyable shopping experience. Key Responsibilities: Handle and respond to customer inquiries on e-commerce platforms promptly and professionally. Manage product listings, update...
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E-commerce Executive
2 days ago
Singapore ODF PTE. LTD. Full time**Position Summary** As the E-commerce Executive, you are responsible for managing and optimizing our online retail presence. This dynamic role involves overseeing end-to-end e-commerce operations, driving digital marketing initiatives, and enhancing customer engagement to achieve business objectives. Your focus will extend to strategic product placement,...
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E-commerce Executive
2 weeks ago
Singapore RYAN'S GROCERY (S) PTE. LTD. Full timeWe are in search of an energetic and inspirational E **-Commerce Executive **to lead our e-commerce team; someone who will be at the forefront of our ambitious online and digital trajectory and confidently lead our e-commerce team to the next level! The incumbent will also have a customer-first mindset, working to translate the needs of the consumers into...
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E-commerce Executive
2 weeks ago
Singapore RYAN'S GROCERY (S) PTE. LTD. Full timeWe are in search of an energetic and inspirational E **-Commerce Executive** to lead our e-commerce team; someone who will be at the forefront of our ambitious online and digital trajectory and confidently lead our e-commerce team to the next level! The incumbent will also have a customer-first mindset, working to translate the needs of the consumers into...
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E-commerce Executive
1 week ago
Singapore ABARA PTE. LTD. Full timeABARA is an independent luxury fashion label based in Singapore. We specialise in ready-to-wear and exclusively bespoke luxury leather handbags and small leather goods for both men and women. ABARA is looking for an **E-Commerce Executive **to grow the e-commerce business by improving the customer experience, executing customer order fulfilments and...