E-Commerce Customer Service Executive
7 days ago
We are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and innovation in service. Responsibilities Respond promptly and accurately to customer enquiries across various platforms Manage return and refund requests efficiently via e-commerce platforms Liaise with internal departments to ensure seamless customer service Perform ad hoc duties as assigned by management Handle front counter operations, including repair collections and walk-in requests Address customer complaints, feedback, and calls with professionalism and empathy Schedule deliveries and service appointments with precision Coordinate with internal teams to resolve issues and ensure timely service Maintain composure and effectiveness in a fast-paced environment Utilize strong communication and computer skills to support daily operations Qualifications & Skills Prior experience in customer service is preferred Diploma or degree in Marketing, Business, E-Commerce, or a related field. Ability to multitask and thrive in a dynamic, high-pressure setting Exceptional problem-solving and critical thinking abilities Detail-oriented with a passion for delivering outstanding customer experiences Proficient in Microsoft Office and Google Workspace Salary & Benefits Competitive base salary with performance-based incentives. Opportunities for professional development and training. Comprehensive health and wellness benefits. Hybrid work arrangements for enhanced flexibility. #J-18808-Ljbffr
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E-commerce Executive/ Customer Service
7 days ago
Singapore VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED Full timeWelcome to Vention singapore! We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment....
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E-commerce Executive
5 days ago
Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full timeAs the E-Commerce Executive, your responsibility is to drive and grow online sales across multiple e-commerce platforms. - Manage and update various e-commerce platforms - Plan and execute online marketing campaigns - Handle order processing, fulfillment and shipment - Handle customer inquiriees and resolve issues
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Customer Service Executive
2 weeks ago
Singapore JIJI PTE. LTD. Full timeAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery _. **Key Responsibilities** - Assist customers with order tracking, product...
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Customer Service Executive – E-commerce
6 days ago
Singapore JIJI PTE. LTD. Full time $30,000 - $54,000 per yearJob DescriptionAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery .Key ResponsibilitiesRespond promptly to customer enquiries...
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E-commerce / Customer Service Executive
3 days ago
Singapore LIFE IDEAS PTE. LTD. Full time**E-Commerce / Customer Service Executive**: **Job Description & Requirements**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...
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E-commerce / Customer Service Executive
6 days ago
Singapore LIFE IDEAS PTE. LTD. Full time $40,000 - $60,000 per yearE-commerceDaily operations include preparing orders and packing ordersListing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)Attending to customer enquries on online platformsWrite and edit product content that will be published on e-Commerce websites/platformsSet standards, systems, and best practices for new product listings, content...
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E-commerce Senior Executive
7 days ago
Singapore E-CONCIERGE PRIVATE LIMITED Full timeYou will get the opportunity to work in a cross-functional team consisting of developers, operations, marketing, data analysts and merchandising. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative, trusting, thought-provoking environment. In particular, you will: - Manage the company's...
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E-commerce Executive
7 days ago
Singapore CINTA RASA PTE. LTD. Full time**E-commerce Executive** The Ecommerce Marketing Executive grows the e-commerce business by ensuring a good customer shopping experience, executing customer order fulfilment and maintaining the digital platforms. He/ She works to ensure smooth operation in the e-commerce business and is technology-savvy. **KEY ROLES AND RESPONSIBILITIES** ***: - Create...
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E-commerce Executive
7 days ago
Singapore GIN THYE Full time**E-commerce Executive** The Ecommerce Marketing Executive grows the e-commerce business by ensuring a good customer shopping experience, executing customer order fulfilment and maintaining the digital platforms. He/ She works to ensure smooth operation in the e-commerce business and is technology-savvy. **KEY ROLES AND RESPONSIBILITIES** ***: - Create...
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E-commerce Executive
2 weeks ago
Singapore ABARA PTE. LTD. Full timeABARA is an independent luxury fashion label based in Singapore. We specialise in ready-to-wear and exclusively bespoke luxury leather handbags and small leather goods for both men and women. ABARA is looking for an **E-Commerce Executive **to grow the e-commerce business by improving the customer experience, executing customer order fulfilments and...
