E-Commerce Customer Service Executive
1 week ago
Roles & Responsibilities We are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and innovation in service. Responsibilities Respond promptly and accurately to customer enquiries across various platforms Manage return and refund requests efficiently via e-commerce platforms Liaise with internal departments to ensure seamless customer service Perform ad hoc duties as assigned by management Handle front counter operations, including repair collections and walk-in requests Address customer complaints, feedback, and calls with professionalism and empathy Schedule deliveries and service appointments with precision Coordinate with internal teams to resolve issues and ensure timely service Maintain composure and effectiveness in a fast-paced environment Utilize strong communication and computer skills to support daily operations Qualifications & Skills Prior experience in customer service is preferred Diploma or degree in Marketing, Business, E-Commerce, or a related field. Ability to multitask and thrive in a dynamic, high-pressure setting Exceptional problem-solving and critical thinking abilities Detail-oriented with a passion for delivering outstanding customer experiences Proficient in Microsoft Office and Google Workspace Salary & Benefits Competitive base salary with performance-based incentives. Opportunities for professional development and training. Comprehensive health and wellness benefits. Hybrid work arrangements for enhanced flexibility. Tell employers what skills you have Ability to MultitaskMicrosoft OfficeOral Communication SkillsMicrosoft ExcelCustomer ExperienceAbility To Work IndependentlyInterpersonal SkillsCritical ThinkingProblem SolvingCustomer CareMarketingCustomer SatisfactionTeam PlayerCustomer ServiceService DeliveryCustomer Service Experience
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E-commerce Executive
2 weeks ago
Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time**About the Role** We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms. **Key...
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Customer Service Executive
5 days ago
Singapore JIJI PTE. LTD. Full timeAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery _. **Key Responsibilities** - Assist customers with order tracking, product...
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Customer Service Executive
2 weeks ago
Singapore JIJI PTE. LTD. Full timeJob Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery .Key Responsibilities Respond promptly to customer enquiries...
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Customer Service Executive
2 weeks ago
Singapore JIJI PTE. LTD. Full timeJob Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery . Key Responsibilities Respond promptly to customer enquiries...
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Customer Service Executive
2 weeks ago
Singapore JIJI PTE. LTD. Full timeJob Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You\'ll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery. Key Responsibilities Respond promptly to customer enquiries...
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E-Commerce Customer Service Executive
4 days ago
Singapore S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED Full timeWe are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and...
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E-commerce / Customer Service
4 days ago
Singapore LIFE IDEAS PTE. LTD. Full time**E-commerce**: - Daily operations include preparing orders and packing orders - Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc) - Attending to customer enquries on online platforms - Write and edit product content that will be published on e-Commerce websites/platforms - Set standards, systems, and best practices for new product...
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E-Commerce Assistant
1 week ago
Singapore TAKA JEWELLERY PTE. LTD. Full timeAbout This Role: Join our dynamic team and be the voice of our brand online! You'll manage our e-commerce platform, respond promptly to customer inquiries, and ensure a smooth and enjoyable shopping experience. Key Responsibilities: Handle and respond to customer inquiries on e-commerce platforms promptly and professionally. Manage product listings, update...
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E-commerce Executive
7 days ago
Singapore RYAN'S GROCERY (S) PTE. LTD. Full timeWe are in search of an energetic and inspirational E **-Commerce Executive **to lead our e-commerce team; someone who will be at the forefront of our ambitious online and digital trajectory and confidently lead our e-commerce team to the next level! The incumbent will also have a customer-first mindset, working to translate the needs of the consumers into...
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E-commerce Executive
7 days ago
Singapore RYAN'S GROCERY (S) PTE. LTD. Full timeWe are in search of an energetic and inspirational E **-Commerce Executive** to lead our e-commerce team; someone who will be at the forefront of our ambitious online and digital trajectory and confidently lead our e-commerce team to the next level! The incumbent will also have a customer-first mindset, working to translate the needs of the consumers into...
