E-commerce / Customer Service

3 days ago

Singapore LIFE IDEAS PTE. LTD. Full time

**E-commerce**:

- Daily operations include preparing orders and packing orders
- Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
- Attending to customer enquries on online platforms
- Write and edit product content that will be published on e-Commerce websites/platforms
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
- Work closely with different teams (product management, graphics, sales) to provide updated content that will be sharedacross e-Commerce platforms.
- Handle on screen and backend livestreams

**Customer Service**:

- Identify and assess customers’ needs to achieve satisfactionn
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Manage showroom for walk in enquiries and servicing

**Requirements and skills**:

- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Willing to appear on screen will be a bonus

**Working Hours**:

- 5 Day Work (Saturday included)
- Working hours: 9am - 5pm

  • E-Commerce Assistant

    7 days ago

    Singapore TAKA JEWELLERY PTE. LTD. Full time

    About This Role: Join our dynamic team and be the voice of our brand online! You'll manage our e-commerce platform, respond promptly to customer inquiries, and ensure a smooth and enjoyable shopping experience. Key Responsibilities: Handle and respond to customer inquiries on e-commerce platforms promptly and professionally. Manage product listings, update...

  • E-commerce Executive

    2 weeks ago

    Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time

    **About the Role** We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms. **Key...

  • E-commerce Customer Service Assistant

    2 weeks ago

    Singapore MI SUPPLY PTE. LTD. Full time

    Job Description As a E-commerce Customer Service Assistant, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery. Key Responsibilities • Respond promptly to customer enquiries via...

  • Customer Service Executive

    5 days ago

    Singapore JIJI PTE. LTD. Full time

    As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery _. **Key Responsibilities** - Assist customers with order tracking, product...

  • E-commerce Customer Service Assistant

    2 weeks ago

    Singapore MI SUPPLY PTE. LTD. Full time

    Overview Job Description As a E-commerce Customer Service Assistant, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You\'ll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery. Responsibilities Respond promptly to customer enquiries...

  • Customer Service Executive

    2 weeks ago

    Singapore JIJI PTE. LTD. Full time

    Job Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery .Key Responsibilities Respond promptly to customer enquiries...

  • Customer Service Executive

    2 weeks ago

    Singapore JIJI PTE. LTD. Full time

    Job Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience-from order to delivery . Key Responsibilities Respond promptly to customer enquiries...

  • Customer Service Executive

    2 weeks ago

    Singapore JIJI PTE. LTD. Full time

    Job Description As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You\'ll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery. Key Responsibilities Respond promptly to customer enquiries...

  • E-Commerce Customer Service Executive

    4 days ago

    Singapore S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED Full time

    We are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and...

  • E-commerce Specialist

    2 weeks ago

    Singapore FAR EAST SERVICE CENTRE PTE. LTD. Full time

    As an e-Commerce Specialist, you will create and implement strategies that translates to successful online transactions. **Roles and Responsibilities** - Manage company’s presence on Shopee, Lazadaor Shopify, and other relevant e-commerce platforms. - Compose and editproduct content that will be published on e-Commerce websites/portals. - Develop and...