IT Technical Assistant Manager

7 days ago


Ubi, Singapore Juss Solutions Group Pte Ltd Full time

**Job Summary**

We are seeking an experienced IT Manager to lead our local IT Department. The successful candidate will be responsible for managing projects and daily operations in data centre, servers, network infrastructure, cybersecurity, desktops, and applications.

Key Responsibilities
  • Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications.

  • Perform server consolidation and virtualization to replace aging servers.

  • Manage the local data centre (CMS, FM200, UPS, CCTV).

  • Liaise with clients to understand their cybersecurity requirements and design appropriate solutions.

  • Design and update IT policies and procedures, perform vulnerability assessments, penetration tests, and baseline hardening to meet SSAE-18 certification, global IT standards, and clients' cybersecurity needs.

  • Work with stakeholders to update the BCP/DR plan to meet new business requirements.

  • Provide 2nd-level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers' maintenance, deploy upgrades/patches for systems and applications, and perform system and cybersecurity monitoring.

  • Assist in designing and implementing automated operations processing to improve effectiveness and efficiency.

  • Lead key group IT standards to improve overall infrastructure stability and maturity.

  • Project management, including overseeing entire projects and preparing project schedules (Gantt Chart).

  • Maintain relationships between customers and Juss Solutions Group.

Requirements
  • Degree in Computer Science/Information Technology or equivalent preferred.

  • Minimum 10 years' of IT experience with at least 5 years in a managerial position.

  • CCNA/CCNP certification highly valued.

  • Experience in managing internal and external IT security audits is preferred (e.g., SSAE-18, MAS TRM, global audits, clients' audits).

  • Strong technical background in cybersecurity and network technology and management, including firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end-point security, etc.

  • Proficient in Microsoft products, including Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.

  • Hands-on experience in administration of backup and recovery solutions such as Veeam or Veritas, SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.

  • Class 3 driving license an advantage.



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