Italian Restaurant Operations Director

2 days ago


Singapore beBeeRestaurant Full time

We are seeking a highly skilled Restaurant Operations Director to lead our Italian restaurant. This is an exceptional opportunity for a seasoned hospitality professional who is fluent in Italian and has a deep understanding of authentic Italian cuisine, culture, and service standards.

Key Responsibilities:

  • Lead daily operations to ensure seamless guest experiences
  • Train and motivate front-of-house staff
  • Communicate fluently in English and Italian with staff, suppliers, and guests
  • Maintain strong knowledge of Italian cuisine, wines, and dining etiquette
  • Manage reservations, guest flow, and seating to optimize service efficiency
  • Collaborate with the kitchen and bar teams to ensure menu consistency and smooth coordination
  • Handle customer feedback professionally and resolve issues promptly
  • Ensure compliance with health, safety, and hygiene regulations
  • Monitor and report on key performance indicators, staff productivity, and guest satisfaction

Requirements:

  • Proven experience as a Restaurant Manager or similar hospitality leadership role
  • Fluency in Italian and English (written and spoken)
  • Strong leadership and interpersonal skills with a guest-first mindset
  • Deep understanding and appreciation of Italian food, culture, and service standards
  • Ability to multitask, problem-solve, and remain calm under pressure
  • Proficient in POS systems, reservations software, and basic business reporting
  • Availability to work evenings, weekends, and holidays as required

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