
Italian Restaurant Operations Director
2 days ago
We are seeking a highly skilled Restaurant Operations Director to lead our Italian restaurant. This is an exceptional opportunity for a seasoned hospitality professional who is fluent in Italian and has a deep understanding of authentic Italian cuisine, culture, and service standards.
Key Responsibilities:
- Lead daily operations to ensure seamless guest experiences
- Train and motivate front-of-house staff
- Communicate fluently in English and Italian with staff, suppliers, and guests
- Maintain strong knowledge of Italian cuisine, wines, and dining etiquette
- Manage reservations, guest flow, and seating to optimize service efficiency
- Collaborate with the kitchen and bar teams to ensure menu consistency and smooth coordination
- Handle customer feedback professionally and resolve issues promptly
- Ensure compliance with health, safety, and hygiene regulations
- Monitor and report on key performance indicators, staff productivity, and guest satisfaction
Requirements:
- Proven experience as a Restaurant Manager or similar hospitality leadership role
- Fluency in Italian and English (written and spoken)
- Strong leadership and interpersonal skills with a guest-first mindset
- Deep understanding and appreciation of Italian food, culture, and service standards
- Ability to multitask, problem-solve, and remain calm under pressure
- Proficient in POS systems, reservations software, and basic business reporting
- Availability to work evenings, weekends, and holidays as required
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