
Limousine Operations Specialist
3 days ago
Job Description
This role oversees limousine operations, ensuring smooth daily execution and adherence to established procedures and policies. Key responsibilities include managing a team of coordinators and drivers, supervising the Limousine Command Center, and coordinating with front desk services and business development hosts.
The successful candidate will be responsible for monitoring team interactions, maintaining vehicle cleanliness, and reviewing daily bookings. They will also plan and manage team rosters according to operational needs, resolve issues promptly, and escalate to the Operations Manager when necessary.
- Manage limousine-related information and address transport arrangements, waiting times, and pick-up/drop-off locations.
- Conduct regular checks on grooming and service standards for both in-house and outsourced team members.
**Key Performance Indicators:**
- Timely dispatch of all limousine bookings.
- Effective communication with stakeholders.
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