Client Management Specialist
4 days ago
Description Overview Company : US MNC, leading end-to-end global supply chain solutions and cross border eCommerce provider, offering comprehensive 3PL services.Working Hour / Location : 8.30am to 5.30pm (Mon - Fri) / Walking distance from UBI MrtRemunerations : Up to $3,800 + 13 mths AWS + yearly increment + 18 days annual leave & medical coverage + permanent staff benefitResponsibilities To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Business Manager to give periodic review and evaluation of present accounts.Responsible for day-to-day coordination of all aspects of Clients business requirement ensuring consistent and good service level are delivered to clients.Provide customer service support by corresponding to attend clients enquiries and requirement on order information/status, quotation, shipping, with emphasis on accuracy and timeliness.Advising client on delivery schedule and inventory availability.Follow up closely to ensure resolution of all problems and issues from Clients.Work closely with all cross-functional teams to ensure clients operational requirements are met and/or manage client expectations.Provide business reports to Management and client on a weekly/monthly basis.Requirements Degree / Diploma in Business or any equivalent discipline.Min 2 to 3 years of working experience in order fulfilment management or customer service logistic support and client handling.Experience in supply chain, logistics and manufacturing preferred.Excellent time management and interpersonal relationships at all levels, cross-functional and overseas clients.Strong analytical, problem-solving skills and good negotiation.Good verbal and written communication skills.Strong team player and ability to multi-task and takes strong ownership in task.Ability to work with huge data accurately and is attention to details.JOB ID : X959WRYRAll Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Please email your resume in a detailed Word format to regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd20 Cecil St, #08-09, PLUS Building Singapore DID: Josiah LIMLicense Number: 02C4944Registration Number : R #J-18808-Ljbffr
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