Singapore Telecommunications Limited. | Senior OSSD Manager

2 days ago


Singapore Singapore Telecommunications Limited. Full time

Be a Part of Something BIG
We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams
Apply now, and ignite our digital future together.
Make an Impact by
Responsible for planning, implementation and ensure systems are in an optimal state for the OSS systems and solutions, meeting service level KPIs, satisfactory customer level and regulatory standards and requirements.
Accountable for the planning and operations of the Assurance OSS (Operations Support System) solutions in event, performance and service management for the Fixed, Mobile, Broadband, IPTV and Transmission networks.
Work with internal and external parties to collate/review and perform technical analysis of the requirements and drive the solution design for implementations.
Lead in preparation of tender specifications, evaluation of tender from both a technical and commercial standpoint, and project management of the implementation.
Lead in implementation of new OSS capabilities or upgrade existing systems, to support new network elements or technology deployed in the network.
Evaluate and adopt automation, AI/ML, analytics capabilities to help transform OSS systems into an intelligent OSS eco-system platform.
Lead in technical planning, implementation, and delivery for enhancement projects.
Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware, and modules.
Skills for Success
An IT or Telecommunication based degree, preferably in the areas of Electrical/Electronic or Info-Communications Engineering or equivalent
At least 5 years working experience in the area of Engineering or service planning
System OS knowledge and administration hands-on experience on some of following systems:
Experience in Service or Network operations centre
Linux (RHEL, CentOS), Solaris, HP-UX, Windows, Oracle, MySQL, Postgres and/or SAN/NAS storage system. CISCO IOS. Veritas Netbackup, Juniper OS.
Well-rounded understanding of technology including Operating Systems (Linux), Networking fundamentals, Internet Protocols (DNS, TCP/ IP, Cloud / Cyber Security and Hosting Infrastructure (load balancers, firewalls, etc) is required
Domain certifications /experience in eTOM and ITIL v4.
Certification in CCNA and/or CCNP.
Mobile technologies (e.g. WCDMA, GSM, SIGTRAN, LTE, 5G etc)
Good knowledge and/or working experience on IPV6, Load-balancer and security devices such as Cisco, F5, Fortigate and etc.
Knowledge of shell scripting (Python, Bash...), cloud computing, containerization, micro-service, software-defined network, network function virtualization and major network protocols
Understanding of Linux, open source, software development and related automation, monitoring tools (e.g. CI/CD, Jenkins, Docker, Ansible, Prometheus, Grafana)
Good knowledge in SQL, Cloud Computing, Java and Python
Good knowledge of shell scripting
Critical thinking and problem solving skills.
Conflict and stakeholder management
Risk assessment and decision-making
Communication skills, Team work, Adaptability, Self-driven and highly motivated
Good Time management
Rewards that Go Beyond
Flexi work arrangements
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
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