Principal AI Specialist, Customer Success
3 days ago
Overview Principal AI Specialist, Customer Success is a dynamic customer advisory role responsible for helping customers realize business value quickly using Zendesk AI solutions. The role works across a customer’s organization, from CXO-level to senior customer experience leaders, administrators, and ProdDev teams. The AI Specialist, Customer Success enables customers to achieve outcomes with Zendesk’s Advanced AI Agents, supporting Zendesk’s growth and customer success objectives. Responsibilities Drive AI adoption through outcome-driven engagement throughout the customer journey and act as a product expert for Zendesk’s Advanced AI Agents. Serve as the AI specialist partner in Success for the Customer Success organization, partnering with internal teams to integrate AI into success planning. Collaborate with Customer Success, Professional Services and Product Development to ensure customers realize value with AI. Proactively manage customer health with outcome-driven engagement and collaborate with Zendesk customers and colleagues to accelerate AI adoption and value realization. Develop and maintain mutual Success Plans with customers, outlining objectives, initiatives, success metrics, and a roadmap for future AI projects to maximize value and renewal. Advocate for the customer within Zendesk, channeling prioritized data-driven feedback to the product development team. Deliver a heightened customer experience through proactive, prescriptive guidance, and link adoption to quantified business outcomes. Build strong relationships with customer leaders at all levels and across functions within the customer organization. Additional responsibilities Forge strong relationships with the Zendesk
-
Principal AI Specialist, Customer Success
3 days ago
Singapore Zendesk, Inc. Full time## Job DescriptionThe *AI Specialist, Customer Success* role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their...
-
Customer Success Manager
5 days ago
Singapore X0PA AI Full timeJoin to apply for the Customer Success Manager role at X0PA AI Join to apply for the Customer Success Manager role at X0PA AI X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of...
-
Customer Success Manager
1 day ago
Singapore X0PA AI Full timeCustomer Success Manager X0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our AI...
-
Customer Success Specialist
7 days ago
Singapore Liven Full timeOverview Join the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry. We serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually. At Liven, our platform...
-
Customer Success Specialist
2 weeks ago
Singapore Liven Full timeOverview Join the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry. We serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually. At Liven, our...
-
Customer Success Specialist
5 days ago
Singapore Liven Full timeOverview Get AI-powered advice on this job and more exclusive features. Join the revolution in hospitality tech!Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia,...
-
Customer Success
2 days ago
Singapore MedTech Innovator Full timeCustomer Success & Project Management Specialist Keyreply Sales & Business Development, Customer Service, Administration Customer Success & Project Management Specialist Customer Success and Project Management Specialist KeyReply is seeking a proactive Customer Success and Project Management (CSPM) Specialist to manage client relationships, ensure successful...
-
Customer Success
7 days ago
Singapore Fairview International School Full timeCustomer Success & Project Management Specialist Customer Success and Project Management Specialist KeyReply is seeking a proactive Customer Success and Project Management (CSPM) Specialist to manage client relationships, ensure successful project delivery, and drive ongoing client success. If you have a background in healthcare or customer-based SaaS, along...
-
Legal Specialist
5 days ago
Singapore Robin AI Full timeJoin to apply for the Legal Specialist role at Robin AI About Robin Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and...
-
Principal AI Architect
7 days ago
Singapore Epergne Solutions Full timeJoin to apply for the Principal AI Architect role at Epergne Solutions Continue with Google Continue with Google 2 months ago Be among the first 25 applicants Join to apply for the Principal AI Architect role at Epergne Solutions Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue...
