Asst operation manager
2 days ago
We are seeking a hands-on & customer-focused talent to be part of our catering team. Below is a summary of tasks the talent will take on:
Hands-on direct catering operations on the ground, including delivering, setting up, and engaging with customers.
Conduct service quality checks with the on-site team and gather customer feedback for improvement.
Set up Catering logistic SOP with management.
Handle service recovery during live operations (e.g., resolve incidents that happen on-site).
Mentor and guide the on-site team to achieve service excellence.
Responsible for hiring part-timers, freelancers, and/or interns for operational purposes.
Who might this talent be?
Has experience in sales, business development, or any customer-facing role.
Is comfortable getting hands dirty (if you are looking for an office job, please do not apply).
Has the ability to communicate with different stakeholders (internal & external).
Can adapt to constant changes in business approach (for the greater good).
Possesses a minimum Class 3 driving license (you are required to drive the van as well).
Doesn't mind going the extra mile for operational preparation.
Is someone who constantly thinks outside the box but still operates within the perimeter.#J-18808-Ljbffr
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