Country Service Head

1 week ago

Singapore Siemens AG Full time

Country Service Head – Electrical and Automation Join to apply for the Country Service Head – Electrical and Automation role at Siemens Siemens is seeking a dynamic and experienced professional to lead the Service Business in Singapore for the Electrical and Automation Business Unit, with full accountability for profitable growth, customer satisfaction, and operational excellence across the service portfolio. You will play a crucial role in driving expansion of traditional lifecycle services as well as advanced digital, data-driven and cybersecurity-enabled services, positioning Siemens as a market leader in service and digitalization within the energy, infrastructure and industrial automation sectors. The position reports to the Head of SI EA Singapore and functionally to the SI EA Service leadership in ASEAN. Responsibilities Develop and execute service strategy: Lead the design and rollout of the country service strategy, aligning with regional and global business objectives while driving profitable growth and service excellence across all business streams. Drive digitalization and cybersecurity offerings: Build and execute systematically Installed Base approach in SG and its associated countries. Identify new business opportunities in both traditional services (spare parts, site services, maintenance, retrofit, upgrades, extensions) and emerging services areas (like digital services, CYS etc.)Strengthen service sales: Active develop service ecosystem including partnering in CS sales and execution. Enhance service share in the SG market and create a balanced service portfolio focusing on lifecycle services, sustainability, digitalization, cybersecurity etc. Strengthen customer partnerships: Build and maintain strong customer relationships by ensuring timely and effective service delivery and proactive resolution of escalations. Oversee key

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