Application Support Specialist
11 hours ago
Application Support Specialist About the Role: We are looking for a dedicated Application Support Specialist to be the key point of contact for users facing issues with our internal applications. This role requires strong problem-solving skills, excellent customer service, and the ability to collaborate across departments to enhance user experience and improve operational efficiency. Key Responsibilities: User Support: Serve as the primary contact for users, providing timely assistance for application-related issues. Customer Service: Ensure all user interactions are handled professionally, empathetically, and with a solution-oriented mindset. Ticket Management: Log, prioritize, and track incidents in the ticketing system, ensuring timely resolution and follow-up. Problem Solving: Analyze and troubleshoot complex issues, escalating when necessary to ensure prompt resolution. User Training: Develop and conduct training sessions to enhance user proficiency with applications. Documentation: Create and maintain comprehensive user guides, FAQs, and troubleshooting documentation. Cross-Department Collaboration: Work closely with different teams to share insights and develop effective solutions. Process Improvement: Continuously evaluate and refine support workflows to enhance efficiency and user experience. What We're Looking For: Empathetic & Customer-Focused: A genuine passion for helping users and staying calm under pressure. Team Player: Willingness to collaborate, assist, and contribute to team success. Detail-Oriented: Meticulous in documenting incidents, troubleshooting steps, and resolutions. Adaptable: Quick to learn and implement new technologies and processes. Analytical Thinker: Able to identify patterns in recurring issues and suggest preventive measures. Strong Communicator: Excellent active listening skills and the ability to explain technical concepts to non-technical users. Key Requirements: Diploma or Degree in IT, Business Management, or a related field. 2-3 years of experience in application support, IT helpdesk, or a similar role. Strong interpersonal and communication skills. Proactive, accountable, and able to prioritize tasks effectively. Demonstrates integrity, adaptability, creativity, and a strong sense of ownership. If you're passionate about solving problems, improving user experience, and working in a collaborative environment, we'd love to hear from you Apply now and be part of our dynamic team. Seniority level: Associate Employment type: Full-time Job function: Information Technology; Industries: Education Location: Singapore, Singapore #J-18808-Ljbffr
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Application Support Specialist
2 weeks ago
Singapore I Can Read Full timeApplication Support Specialist About the Role: We are looking for a dedicated Application Support Specialist to be the key point of contact for users facing issues with our internal applications. This role requires strong problem-solving skills, excellent customer service, and the ability to collaborate across departments to enhance user experience and...
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Application Support Specialist
15 minutes ago
Singapore BTI EXECUTIVE SEARCH PTE. LTD. Full timeA bank's IT team is looking for a reliable Application Support Specialist to join them! **Responsibilities**: - Analyze and manage incidents and problems. - Manage user accounts and access permissions. - Maintain proper documentation of work **Requirements**: - Proficient in SQL, particularly Oracle PL/SQL. - Experience with Oracle Database; knowledge of...
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Application Support Specialist
1 week ago
Singapore OX CONSULTANCY PTE. LTD. Full time $90,000 - $120,000 per yearWe are seeking an experienced Application Support Specialist with strong expertise in Banking Applications, Production Support, and Change Management . The ideal candidate will bring proven experience in troubleshooting complex systems, managing incidents, leading change implementations, and ensuring high availability of business-critical applications.Key...
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Application Support Specialist
2 weeks ago
Central Singapore BOEING Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
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Application Support Specialist
2 weeks ago
Singapore eTeam Full timeApplication Support Specialist - Python/Java Provide development support to the software development community across the organization by managing, maintaining, and troubleshooting Meta’s internal software applications and tooling. Responsibilities Respond to and triage support questions and requests from Meta engineers. Extract relevant information from...
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Application Support Specialist
11 hours ago
Singapore eTeam Full timeApplication Support Specialist - Python/Java Provide development support to the software development community across the organization by managing, maintaining, and troubleshooting Meta's internal software applications and tooling. Responsibilities Respond to and triage support questions and requests from Meta engineers. Extract relevant information from log...
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Application Support Specialist
4 days ago
Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full timeWe're Hiring: Application Support Specialist (Level 2)Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you!As...
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Application Support Specialist
2 weeks ago
Singapore ANTARES MANAGEMENT SERVICES PTE. LTD. Full time**We're Hiring: Application Support Specialist (Level 2)**: Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem - we'll train...
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Applications Specialist
2 weeks ago
Singapore GE HealthCare Full timeDescription Join to apply for the Applications Specialist - MRI role at GE HealthCare 20 hours ago Be among the first 25 applicants Join to apply for the Applications Specialist - MRI role at GE HealthCare Get AI-powered advice on this job and more exclusive features. Job Description Summary Customer facing staff responsible for MR application training to...
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Applications Specialist
4 days ago
Singapore GE HealthCare Full timeJoin to apply for the Applications Specialist - MRI role at GE HealthCare 20 hours ago Be among the first 25 applicants Join to apply for the Applications Specialist - MRI role at GE HealthCare Get AI-powered advice on this job and more exclusive features. Job Description Summary Customer facing staff responsible for MR application training to the end users....
