
Cloud Infrastructure Leadership Role
14 hours ago
Job Opportunity \ \
Lead cloud and infrastructure service delivery, ensuring operational excellence, client satisfaction, and innovation.
\Key Responsibilities:
\- Lead cloud and infrastructure service delivery, ensuring high performance and client satisfaction. \
- Oversee hybrid IT environments, including cloud, on-premise, security, and monitoring platforms. \
- Build strong client relationships, manage escalations, and ensure services meet business objectives. \
- Drive process improvements, automation, and cost optimization across service delivery operations. \
- Mentor and manage high-performing teams, fostering collaboration and continuous learning.
Requirements:
\- 10+ years' IT service delivery experience, with 3+ years in leadership. \
- Proven track record in system integrator or multi-client environment service management. \
- Strong expertise in cloud platforms, hybrid infrastructure, monitoring, and security tools. \
- Skilled in ITIL frameworks, project delivery, cost management, and process improvement. \
- Excellent leadership, client engagement, and team development skills in complex environments.
The successful Director, Cloud & Infrastructure Services must possess strong leadership, deep cloud expertise, and proven client management skills in a multi-client environment.
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