International Reservation Sales Agent

1 week ago

Singapore SABRE ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Overview
We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

As an International Reservation Sales Agent, you will assist guests with hotel bookings and inquiries, providing prompt and courteous service that enhances the customer experience. This role requires attention to detail, excellent communication skills and the ability to thrive in a fast-paced call center environment while supporting Sabre's global hospitality operations.

Responsibilities

  • Manage inbound calls to support hotel reservations, changes and cancellations with accuracy and care.
  • Provide detailed information about hotel offerings, policies and local attractions.
  • Address customer issues and special requests with professionalism, escalating when needed.
  • Maintain updated records of guest interactions in CRM systems.
  • Support reporting and operational tasks aligned with call center standards and protocols.

Preferred qualifications and education

  • Minimum1 year of experience in hospitality, call center or customer service roles.
  • Strong verbal and written communication skills, and able to handle calls with English and Mandarin speaking customers.
  • Demonstrated ability to manage customer inquiries in a high-volume setting.
  • High level of professionalism, integrity and customer-centric mindset.
  • High school diploma or equivalent; additional certification in hospitality or service is a plus.

Working conditions
Role is required to work from 11am to 8pm and weekends, and two rest days during the week. Flexibility in scheduling is essential. Sabre has hybrid working arrangement for our employees.

Benefits
Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

  • Competitive pay and performance-based bonuses
  • Flexible work options
  • Comprehensive healthcare coverage
  • Generous PTO and holidays
  • Strong retirement planning support
  • Family-friendly benefits
  • Professional development opportunities
Tell employers what skills you have
CRM
Excellent Communication Skills
Customer Experience
Customer Care
Attention to Detail
Communication Skills
Customer Satisfaction
hotel reservation
Customer Service
Hospitality
Call Center

  • International Reservation Sales Agent

    4 days ago

    Singapore Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • International Reservation Sales Agent

    1 week ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Roles & Responsibilities We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of...

  • International Reservation Sales Agent

    6 days ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of...

  • Reservations Agent

    5 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25037503 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    6 days ago

    Singapore Marriott International, Inc Full time

    **Job Number** 23151531 **Job Category** Reservations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Be a catalyst for change and drive sustainability forward with us at **The Westin Singapore**, where your passion...

  • International Reservation Sales Agent

    6 days ago

    Singapore SABRE ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewWe are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of...

  • Reservations Agent

    1 week ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25070663 **Job Category**Reservations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservations Agent

    1 week ago

    Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Reservations Agent*** **Base Location**:Singapore **Department**:Reservations **Reporting to**:Reservations Supervisor **Job Summary**: As the initial point of guest contact, the Reservations Agent will create a positive first impression of COMO Metropolitan Singapore. Ensure...

  • Reservation Sales Agent

    1 week ago

    Singapore Pan Pacific Hotels and Resorts Pte. Ltd. Full time

    Overview Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the...

  • Reservations Agent

    2 weeks ago

    Singapore MERCURE SINGAPORE BUGIS Full time

    **Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...