International Reservation Sales Agent
6 days ago
We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.
As an International Reservation Sales Agent, you will assist guests with hotel bookings and inquiries, providing prompt and courteous service that enhances the customer experience. This role requires attention to detail, excellent communication skills and the ability to thrive in a fast-paced call center environment while supporting Sabre's global hospitality operations.
Responsibilities
- Manage inbound calls to support hotel reservations, changes and cancellations with accuracy and care.
- Provide detailed information about hotel offerings, policies and local attractions.
- Address customer issues and special requests with professionalism, escalating when needed.
- Maintain updated records of guest interactions in CRM systems.
- Support reporting and operational tasks aligned with call center standards and protocols.
Preferred qualifications and education
- Minimum 1 year of experience in hospitality, call center or customer service roles.
- Strong verbal and written communication skills, and able to handle calls with native English and Japanese speaking customers.
- Demonstrated ability to manage customer inquiries in a high-volume setting.
- High level of professionalism, integrity and customer-centric mindset.
- High school diploma or equivalent; additional certification in hospitality or service is a plus.
Working conditions
Working Conditions: Role is required to work from 8am to 5pm and Sunday, with two rest days are Friday and Saturday. Flexibility in scheduling is essential.
Tell employers what skills you haveCRM
Front Office
Secondary Education
Interpersonal Skills
Arranging
Property
Exceptional Customer Service
Opera
Attention to Details
Communication Skills
Administrative Support
Customer Service
Scheduling
Japanese
Hospitality
Call Center
-
International Reservation Sales Agent
4 days ago
Singapore Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
International Reservation Sales Agent
1 week ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & Responsibilities We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of...
-
Reservations Agent
5 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25037503 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Agent
6 days ago
Singapore Marriott International, Inc Full time**Job Number** 23151531 **Job Category** Reservations **Location** The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Be a catalyst for change and drive sustainability forward with us at **The Westin Singapore**, where your passion...
-
International Reservation Sales Agent
1 week ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & Responsibilities Overview We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit...
-
International Reservation Sales Agent
6 days ago
Singapore SABRE ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesOverviewWe are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of...
-
Reservations Agent
1 week ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25070663 **Job Category**Reservations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Agent
1 week ago
Singapore COMO Hotels and Resorts Full timeCOMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Reservations Agent*** **Base Location**:Singapore **Department**:Reservations **Reporting to**:Reservations Supervisor **Job Summary**: As the initial point of guest contact, the Reservations Agent will create a positive first impression of COMO Metropolitan Singapore. Ensure...
-
Reservation Sales Agent
1 week ago
Singapore Pan Pacific Hotels and Resorts Pte. Ltd. Full timeOverview Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific, PARKROYAL COLLECTION and PARKROYAL. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the...
-
Reservations Agent
2 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...
