
Reservations Agent
2 days ago
The Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty.
- All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality.
- You should strive to provide the most comprehensive and accurate information, to telephone callers, guests and other staff and Department of the Hotel.
- Reporting directly to the Reservation Supervisor, the Reservation Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system.
- On a broader scale, Reservation Agent must work closely with all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both enquiries and firm reservations.
- The Reservation Agent must work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix.
- The Reservation Agent must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone.
- To provide efficient and courteous telephone service to guests and callers to create a favorable public image as part of service the hotel has to offer.
- To be discreet. All conversation overheard must be treated strictly confidential and never divulge guest room numbers over telephone.
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Reservations Agent
2 weeks ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeYour moment to Rise to New Heights with us at The Westin Singapore! Join us as a Reservations Agent today: - Process all reservation requests, changes, and cancellations received by phone or mail. - Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. - Explain guarantee, special rate, and...
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Reservations Agent
5 days ago
Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time**Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Reservations Agent **is responsible in coordinating, organizing and facilitating the success of group reservation services Our Expectations: - Print out No-Show and cancellation reports in the absence of Reservations Supervisor. - Print out...
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Reservations Agent
7 days ago
Singapore MERCURE SINGAPORE BUGIS Full time**Duties and Responsibilities** - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing,...
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Reservations Agent
4 days ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...
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Reservation Agent
5 days ago
Singapore ibis Singapore on Bencoolen Full timeResponsible for Information desk activities (including guest queries, information, mail, and messages). - Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values - Lead and support all Guest Experience Initiatives within the property. - Guest Satisfaction, to ensure guests have a smooth running stay at the hotel. -...
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Reservations Agent
5 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeDuties and Responsibilities Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing...
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Reservation Agent
7 days ago
Singapore A.SUNSET OPERATIONS PTE. LTD. Full timeJob Description & Requirements Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels &...
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Reservations Agent
7 days ago
Singapore Sunset Hospitality Group Full timeFounded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 16 countries with 31 brands, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels & Resorts, Azure Beach, Ammos, Dream,...
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Reservations Agent
7 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25124384 **Job Category**Reservations **Location**The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservation Agent
2 weeks ago
Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full timeFAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is hiring a Full time Reservation Agent role in Singapore River, Singapore. Apply now to be part of our team. Job summary: Flexible hours available Work pass will be provided for this role This role is an urgent hire Responsibilities Be part of Far East Hospitality dynamic Central Reservations team...