
Reservations Agent
21 hours ago
The Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty.
- All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality.
- You should strive to provide the most comprehensive and accurate information, to telephone callers, guests and other staff and Department of the Hotel.
- Reporting directly to the Reservation Supervisor, the Reservation Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system.
- On a broader scale, Reservation Agent must work closely with all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both enquiries and firm reservations.
- The Reservation Agent must work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix.
- The Reservation Agent must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone.
- To provide efficient and courteous telephone service to guests and callers to create a favorable public image as part of service the hotel has to offer.
- To be discreet. All conversation overheard must be treated strictly confidential and never divulge guest room numbers over telephone.
-
Reservations Agent
1 week ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeYour moment to Rise to New Heights with us at The Westin Singapore! Join us as a Reservations Agent today: - Process all reservation requests, changes, and cancellations received by phone or mail. - Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. - Explain guarantee, special rate, and...
-
Reservations Agent
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,900 - $2,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12621 **Job Views** 2 **Job Description**: Roles & Responsibilities Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming...
-
Reservation Agent
2 weeks ago
Singapore 365 Parking Full time**Description**: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...
-
Reservations Agent
4 days ago
Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time**Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Reservations Agent **is responsible in coordinating, organizing and facilitating the success of group reservation services Our Expectations: - Print out No-Show and cancellation reports in the absence of Reservations Supervisor. - Print out...
-
Reservation Agent
7 days ago
Singapore Andaz Singapore Full timeSummary Come join us to express your Andaz as **Reservation Agent **if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the **Reservation Agent**, you will be responsible to...
-
Reservations Agent
2 weeks ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeThe Reservations Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...
-
Reservations Agent
3 days ago
Singapore Westin Hotels & Resorts Full timeJoin to apply for the Reservations Agent role at Westin Hotels & Resorts 1 day ago Be among the first 25 applicants Join to apply for the Reservations Agent role at Westin Hotels & Resorts Get AI-powered advice on this job and more exclusive features. Additional Information Job Number Job Category Reservations Location The Westin Singapore, 12 Marina View,...
-
Hotel Reservation Agent
2 weeks ago
Singapore LVND HOTELS PTE. LTD. Full timeJob Title Reservations Agent Occupation Reservations Agent (Hotel and Accommodation Services) **Job Description & Requirements**: Flexible for Part time or full time hours of work. Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise...
-
Reservations Agent
2 days ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations Agent is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing lead...
-
Reservation Agent
4 days ago
Singapore ibis Singapore on Bencoolen Full timeResponsible for Information desk activities (including guest queries, information, mail, and messages). - Strive to implement the AccorHotels Vision and demonstrate active use of the AccorHotels Values - Lead and support all Guest Experience Initiatives within the property. - Guest Satisfaction, to ensure guests have a smooth running stay at the hotel. -...