Asst Restaurant Manager

5 days ago


Singapore ESTUARY F&B PTE. LTD. Full time
Roles & Responsibilities

Assistant Restaurant Manager

1. Operational Support

  • Assist the Restaurant Manager in overseeing daily front-of-house operations.
  • Supervise service flow and coordinate with kitchen and bar teams for smooth execution.
  • Manage reservations, table allocation, and waitlists to ensure efficient seating.
  • Ensure cleanliness, organisation, and hygiene of dining and service areas.
  • Support the opening and closing procedures of the restaurant.
  • Help with POS operation, order processing, and cash handling when required.

2. Staff Supervision & Training

  • Supervise and guide service staff (waiters, hosts, runners) during shifts.
  • Provide on-the-job training to new staff and help enforce service standards.
  • Assist in creating weekly staff schedules and managing shift coverage.
  • Step in to lead the team during the absence of the Restaurant Manager.

3. Customer Service

  • Greet and engage with guests to ensure a welcoming and positive experience.
  • Handle guest feedback, complaints, and special requests professionally.
  • Monitor service quality and suggest improvements to enhance customer satisfaction.
  • Build rapport with regular customers and encourage return visits.

4. Inventory & Supplies

  • Monitor usage and stock levels of restaurant supplies (e.g., napkins, cutlery, condiments).
  • Assist with stock checks and ordering processes in coordination with the Restaurant Manager.
  • Report shortages, wastage, or operational issues promptly.

5. Financial & Administrative Tasks

  • Assist with petty cash handling and reconciliation of daily sales.
  • Help with compiling sales reports and operational checklists.
  • Ensure compliance with billing and


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