Scientific Product Consultant

5 days ago

Singapore Matcher Technologies Ltd Full time

Location:
Working from Home ( APAC – Asia Pacific Singapore and nearby countries) with Global travel as required
Territory:
APAC
Salary:
Competitive – dependent on experience
Overview:
IMT develops, implements, and supports IT-based quality management systems for fertility centres, donor banks and animal breeding centres internationally.
Our main product, IMT Matcher, is a quality management system specifically created for the fertility sector, to help prevent errors through misidentification of patients, donors, their gametes, and embryos. Equally importantly, IMT Matcher also helps customers provide traceability, ensures regulatory compliance, and analyses their operations to increase their control and optimise outcomes.
The IMT Matcher system comprises software and networked IT hardware, used primarily within the embryology and andrology laboratories, it is also used throughout other parts of the fertility centre including cryo stores, operating rooms, and product storage areas. Matcher delivers major benefits to all users, including the biologists, laboratory directors, quality managers, doctors, nurses, and administration staff.
We are seeking a confident, professional candidate with an IVF background and commercial experience, to look after our end users based in the Asia Pacific region. This individual will join our team of three dedicated, full-time, product consultants. Two based in the UK, and one based in Spain. On a day-to-day basis this role will work closely with colleagues in other departments, these include, our development team, technical support team, sales and marketing. The successful candidate will report directly to the Senior Product Consultant based in the UK.
Main responsibilities:
Technical sales support supporting our international distributor teams through the sales process. This includes, advanced product demonstrations, identifying end users' specific requirements, advanced training of end users, and consultative advice on best practice. These duties are all delivered in the context of their workflows and standard operating procedures (SOPs).

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