Banking Applications Analyst — L3 Production Support

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Responsibilities include: Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable),...

Responsibilities Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development teams...

Responsibilities: Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development...

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and critical business...

Below are the must have requirement Familiar with Open systems such as UNIX or LINUX Have good banking domain knowledge Posted good communication skills Responsibility Provide 24x7 production support onsite offsite Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business...

Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of hands‐on experience in Java/Micro Services J2EE application support or development. Good understanding of Java, Spring, REST APIs, and web services. Good knowledge of relational databases (e.g., Oracle, PostgreSQL). Experience with Linux/Unix commands and shell...

Hi All, Currently i am hiring for Production Support Role - L3 for one of my esteemed client based in Singapore. Please find below the details. Key Responsibilities Work within a team of L3 Dev & Support resources performing code fixes or work with vendors for the delivery and deployment of code fixes to meet business requirements on stability, performance...

The Technical Application Support Analyst is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easily. He/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and...

**Key Responsibilities**: - Experience in L3 support in a Production Support group in a high availability / mission critical environment. - Strong team player. Flexible and being able to manage time effectively. - Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with mínimal supervision. Strong...

**Location** Singapore, Central Singapore **Job Type** **Date Posted** 2 hours ago Additional Details **Job ID** 1254 **Job Views** 4 **Job Description**: Job Responsibilities The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance...