L3 Application Support Lead

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Responsibilities include: Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable),...

Responsibilities: Acts as the single point of ownership for L3 support issues, ensuring proper logging, tracking of vendor tickets, and coverage during holidays, weekends, and critical business periods Manages offshore support rosters and shift assignments, engages with vendors for escalations and product issues, and coordinates with onshore development...

Act as the primary owner and single point of contact for all Level 3 (L3) support issues. Record, track, and manage support incidents and vendor tickets through resolution. Maintain and manage the offshore support roster, including shift planning and assignments. Ensure adequate coverage during holidays, weekends (when applicable), and critical business...

Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of hands‐on experience in Java/Micro Services J2EE application support or development. Good understanding of Java, Spring, REST APIs, and web services. Good knowledge of relational databases (e.g., Oracle, PostgreSQL). Experience with Linux/Unix commands and shell...

**Key Responsibilities**: - Experience in L3 support in a Production Support group in a high availability / mission critical environment. - Strong team player. Flexible and being able to manage time effectively. - Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with mínimal supervision. Strong...

Role: L3 Operations Support **Job Description**: **1. Configuration Management** a. Support Application Build and perform deployment c. Support and contribute to Application server and Webserver Performance Tuning d. Support Application/Web Server Security and Application security configuration g. Service start / stop h. Configuration of JMS, Topic,...

A global technology company in Singapore is seeking an experienced professional to provide L3 support for banking applications. The ideal candidate will have strong skills in Java/J2EE and Oracle DB, along with solid production support experience. Responsibilities include troubleshooting batch job failures, managing testing scopes, and coordinating with...

We are seeking a highly skilled and motivated Network Engineer to join our dynamic team at a leading software company. As an L3 Support Engineer, you will play a crucial role in ensuring the stability, performance, and security of our network infrastructure. **Responsibilities**: - Provide advanced L3 support, swiftly resolving complex network issues. -...

**Job Summary** Reporting to L3 Support Senior Manager, the L3 Support Engineer will be responsible for cases from APAC Customer Innovation Center (CIC) team and customers by cooperating with local product team, R&D team and L3 support team. This role will focus on advanced technology and sharing with CIC team. **Responsibilities** - Support L2-Support/CIC...

Newbridge is collaborating with a leading financial services company to identify a highly skilled Support Engineer (L2/L3) for the position of Senior Engineer **Position Overview**: The main responsibility of this role is to consolidate the company's hardware and software assets, and establish an organized inventory to achieve consolidation and cost...