Guest Service Manager
17 hours ago
Responsibilities Spend ample time in lobby to welcome and solicit guests for feedback. Perform check-in and check-out duties. Assign room and prepare keys for check-in. Resolve guests complaints to their satisfaction. Responsible for the Guest Service Manager float and currency exchange. Process 3rd party charges such as credit card charges. Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents. Complete Daily Duty Manager log after each shift. Prepare Guest incident report Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation. Maintain close liaison with all other departments to ensure 100% guests satisfaction. Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information. Conduct OJT (On-the-Job) training for new and existing Associates on duty. Job Requirements Good leadership skills Ability to multi-task in a demanding environment Excellent customer service, communication and interpersonal skills #J-18808-Ljbffr
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Guest Experience
1 week ago
Singapore Public Service Division Full time $35,000 - $45,000 per year[What the role is]Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.We are looking for a dynamic candidate to join the Operations Department as a Guest Experience & Retail...
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Guest Services Executive
6 days ago
Singapore DESTINATION SINGAPORE BEACH ROAD Full time**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...
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Guest Services Manager
2 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25178069 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
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Guest Services Manager
4 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Scope of Position**: Responsible for the overall smooth operation of the Hotel. Act as the "Liaison Officer" between guests and Management. Raise accurate and detail log entries for all incidents and occurrences in the hotel and follow through closely to achieve “win-win” situation between guests and hotel. The Guest Services Manager plays a pivotal...
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Guest Services Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeWe are looking for an **Guest Services Manager**to join our team! As an **Guest Services Manager**, we rely on you to: - Take responsibility for overseeing the daily operations of the Front Office and Concierge - Assist to supervise and direct the Front Office and Concierge team - Ensure all guests are welcomed and assisted upon entering the resort lobby -...
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Guest Services Manager
5 days ago
Singapore Artyzen Hospitality Group Full timeInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark...
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Guest Services Manager
1 week ago
Singapore Artyzen Hospitality Group Full timeInspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage...
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Assistant Guest Services Manager
2 weeks ago
Singapore ONE FARRER PTE. LTD. Full timeTo oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...
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Guest Services
5 days ago
Singapore Marriott International Full time $3,000 - $60,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...
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Manager, Guest Service
2 days ago
Singapore CapitaLand Full time**Responsibilities**: **Manager, Guest Service** You will lead the guest service operations in ensuring a warm and efficient welcome and departure for all residents and create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will work together with Housekeeping, Engineering and Security...