Guest Services Manager

**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

**Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

We are looking for an **Guest Services Manager**to join our team! As an **Guest Services Manager**, we rely on you to: - Take responsibility for overseeing the daily operations of the Front Office and Concierge - Assist to supervise and direct the Front Office and Concierge team - Ensure all guests are welcomed and assisted upon entering the resort lobby -...

Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark...

Job Description & Requirements A World of Opportunity Awaits Company Name: Laguna National Golf Resort Club Job Title: Guest Service Manager JOB RESPONSIBILITIES Establish high level of guest and member' services at Club Concierge and member's lockers area in daily operation. Monitor Member's monthly statement and ensure all refunds and billing disputes are...

Hotel Guest Service Executive Basic Salary: $2800 - $32005 days work week 3 shifts rotating 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown)Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond to guest...

Hotel Guest Service Executive Basic Salary: $2800 - $3200 • 5 days work week • 3 shifts rotating • 9.5hrs per shift, 45mins break *meal allowance, upselling incentives and Performance Bonus Working Location: (Chinatown) Job Responsibilities: Work closely with the Assistant Manager to ensure all hotel guests receive timely and courteous service. Respond...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...