Room Controller

4 days ago

Singapore Marina Bay Sands Full time

Overview LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team. Responsibilities Responsible for forwarding and receiving of all information pertaining to the department Receive, record, and distribute various reports / information Prepare assignments for morning / evening room attendants Prepare Housekeepers daily reports Receive, record, and transmit guest requests accurately Responsible for entering accurate room status into computer daily and investigate discrepancies Maintain and update administrative data Maintain monthly attendance records Coordinate & follow up with Engineering department on all maintenance requests Job Requirements Education & Certification Secondary education preferred Experience Minimum 1 year housekeeping operations experience Other Prerequisites Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements Able to communicate effectively with both English and Mandarin-speaking guests Able to give clear instructions over the phone Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work Relevant experience in hospitality environment Interact with all levels of Team Members With excellent customer service attitude Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. #J-18808-Ljbffr

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