 
						Senior IT Helpdesk Engineer
1 week ago
Overview SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets. It is digitally plugged in where businesses have trailed, and in the process created jobs and communities that impact livelihoods as much as modern day social interaction. This success translated to thousands of employees internationally, including a significant presence in various countries where it has deep business interests and partnerships. Responsibilities Deliver day-to-day technical support to internal users and ensure the smooth operation of IT devices, systems, and applications. Troubleshoot and resolve system or application issues; maintain accurate support documentation; and drive process improvements, automation, and efficiency initiatives within the helpdesk. Support a hybrid model of on-premises and cloud setups; manage IT assets and inventory; coordinate with vendors; and collaborate with regional leaders, system engineers, and network teams on projects and cross-functional initiatives. Mentor junior team members, promote knowledge sharing, and contribute to the team’s technical growth and capabilities. Qualifications Degree in Computer Science, Information Technology or related field with 5 years of experience; ideally with experience supporting senior executives. Expertise in IT systems including Windows, macOS, iOS, Android, TCP/IP, LAN technologies, and server administration (Windows/Linux); experience with configuring Cisco devices. Experience with ITSM platforms such as ServiceNow or JIRA Service Desk. Pan & Company Pte Ltd | Licence 18S9074 | R #J-18808-Ljbffr
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 Singapore Sea Full timeJoin to apply for the Senior IT Helpdesk Engineer role at Sea Continue with Google Continue with Google Join to apply for the Senior IT Helpdesk Engineer role at Sea Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue... 
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 Singapore PAN & COMPANY PTE. LTD. Full timeOverview SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets. It is digitally plugged in where businesses have trailed, and in the process... 
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