Senior IT Helpdesk Engineer

1 week ago


Singapore PAN & COMPANY PTE. LTD. Full time

Overview SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets. It is digitally plugged in where businesses have trailed, and in the process created jobs and communities that impact livelihoods as much as modern day social interaction. This success translated to thousands of employees internationally, including a significant presence in various countries where it has deep business interests and partnerships. Responsibilities Deliver day-to-day technical support to internal users and ensure the smooth operation of IT devices, systems, and applications. Troubleshoot and resolve system or application issues; maintain accurate support documentation; and drive process improvements, automation, and efficiency initiatives within the helpdesk. Support a hybrid model of on-premises and cloud setups; manage IT assets and inventory; coordinate with vendors; and collaborate with regional leaders, system engineers, and network teams on projects and cross-functional initiatives. Mentor junior team members, promote knowledge sharing, and contribute to the team’s technical growth and capabilities. Qualifications Degree in Computer Science, Information Technology or related field with 5 years of experience; ideally with experience supporting senior executives. Expertise in IT systems including Windows, macOS, iOS, Android, TCP/IP, LAN technologies, and server administration (Windows/Linux); experience with configuring Cisco devices. Experience with ITSM platforms such as ServiceNow or JIRA Service Desk. Pan & Company Pte Ltd | Licence 18S9074 | R #J-18808-Ljbffr



  • Singapore Sea Full time

    Join to apply for the Senior IT Helpdesk Engineer role at Sea Continue with Google Continue with Google Join to apply for the Senior IT Helpdesk Engineer role at Sea Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue...


  • Singapore Neurones IT Asia Full time $40,000 - $60,000 per year

    We are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...


  • Singapore PAN & COMPANY PTE. LTD. Full time

    Overview SENIOR IT HELPDESK ENGINEER | CONSUMER TECHNOLOGY Our Client, a highly accomplished Consumer Technology MNC, is one of the early trend setters of internet commerce where it is a leader in transiting businesses from offline to online in high-growth, high-population markets. It is digitally plugged in where businesses have trailed, and in the process...


  • Singapore NEURONES IT ASIA PTE. LTD. Full time

    We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...

  • Helpdesk Engineers

    2 weeks ago


    Singapore B ALLIANCE PRIVATE LIMITED Full time

    Wanted to try out IT as your career, why not try out the entry level; IT helpdesk; where you get to experience 1st hand on IT be it network, server, security, EUD configuration. We are looking for a IT Helpdesk Technician: Location: Toa Payoh Starting Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT...

  • Helpdesk Engineer

    3 days ago


    Singapore EPERGNE SOLUTIONS PTE. LTD. Full time $60,000 - $80,000 per year

    Epergene Solutions is seeking a Helpdesk Engineer to provide end-user support. This position requires proficiency in Mandarin for effective communication with users and will also require the successful candidate to have security clearance.ResponsibilitiesDeliver Level 1 (and potentially Level 2) IT helpdesk support covering desktops, laptops, network...


  • Singapore GOODMAN EMPLOYMENT AGENCY Full time $40,000 - $58,000 per year

    IT HELPDESK ENGINEER(System HelpDesk) - L2, L3)(Salary Range: S$4000~S$5800)Responsibilities:Assist Customer's HQ - in Germany to proceed end-users support tasks.Helpdesk support mainly (Around 15 users at maximum.)Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.Monitoring and...


  • Singapore ZENTACT SYSTEMS PTE. LTD. Full time

    **Position: Technical Helpdesk Engineer** **Duration: Permanent** **Location: Singapore **Responsibilities**: - Perform basic troubleshooting based on SOP and guides - Escalate tickets to next level and ensure resolution within Service Level Agreement - Ensure that all customer queries and any follow-up interactions are logged into CRM accurately and...


  • Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

    Helpdesk Engineer Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals. We are currently looking for a Helpdesk Engineer to...


  • Singapore UTAC Full time

    Technology Service Desk Engineer (Singapore)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Responsibilities Deliver helpdesk services to end-users in accordance with established procedures and service KPIs, ensuring timely response and follow-up on all open tickets and service...