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Creating Unforgettable Guest Experiences

3 weeks ago

Singapore beBeeAmbassadorship Full time

Guest Experience Ambassador

We are a forward-thinking restaurant group that prides itself on delivering exceptional guest experiences.

About the Role

This is an exciting opportunity to join our team as a Guest Experience Ambassador. You will be responsible for creating lasting impressions with every guest interaction, ensuring they leave feeling valued and satisfied.

  • Develop a deep understanding of our brand values and translate them into personalized guest interactions.
  • Manage reservations efficiently, responding promptly to phone calls, emails, and other forms of communication.
  • Collaborate with management to create engaging seat plans for each service.
  • Stay up-to-date with menu offerings, product knowledge, and seasonal produce to confidently answer guests' questions.

Key Responsibilities:

  • Greet guests warmly and make them feel welcome.
  • Ensure menus are updated and presented in a visually appealing manner.
  • Recognize special occasions and dietary requirements, tailoring the guest experience accordingly.
  • Keep colleagues informed to provide seamless service.

Benefits:

  • Comprehensive medical and insurance coverage.
  • Employee discounts across our venues.
  • Celebrations for key milestones.
  • Opportunities for career growth and development.

What We Offer

As a valued member of our team, you can expect:

  • A dynamic and inclusive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to grow and develop your skills in a supportive and collaborative setting.