Specialist Referral Coordinator

2 days ago

Singapore VES HOSPITAL PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Schedule and confirm referral appointments for our specialists from various departments.
  • Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals.
  • Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment instructions.
  • Management of patient histories from referring clinics
  • Review referral forms and medical histories received from the referring clinics, and communicate the pertinent points of a referral case internally to various specialist departments.
  • Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client.
  • Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date.
  • Ensure medical histories are attached accordingly into the system for each patient.
  • Develop and review of referral protocols for each department.

Requirements

  • Minimum GCE 'O' levels
  • Prior experience working in a clinic or hospital
  • Able to work in a team and independently
  • Able to work under pressure in a fast paced environment
Tell employers what skills you have
Veterinary
Microsoft Office
Hospitals
Energetic Team Player
Customer Experience
Work Well Under Pressure
Customer Care
MRI
Pets
Attention to Detail
Communication Skills
Team Player
Positive Personality
Customer Service
Stakeholder Management
Ability to Prioritize

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