Referral Care Coordinator

7 days ago


Singapore VES HOSPITAL PTE. LTD. Full time

VES (Veterinary Emergency & Speciality) Hospital is the first full service Veterinary Hospital offering Specialist Veterinary and Emergency Care 24/7 in Singapore. We are part of Mars Veterinary Health (MVH) Asia.

Our team is growing

This is a full time, permanent role with 5 work days (up to 44 hours a week) on rotation inclusive of weekends.

Our Referral Care Coordinator(s)' work scope includes:
Appointment Scheduling and Management
- Schedule and confirm referral appointments for our specialists from various departments.
- Manage service specific cancellation lists.
- Manage any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed.
- Manage appointment fit in requests.
- Communicate appointment instructions to clients.
- Communicate concerns and feedbacks from clients to our various specialists and department veterinarians.
- Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions.

Management of patient histories from referring clinics
- Review referral forms and medical histories received from the referring clinics.
- Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client.
- Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date.
- Ensure medical histories are attached accordingly into Ezyvet for each patient.
- Communicate with the service if they are unable to obtain appropriate history prior to an appointment.
- Imports lab results (from Antech, Idexx and VetCT) and referring clinic updates into the medical record in Ezyvet.
- Ensure referral booking protocols are followed for each department.
- Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore.
- Develop and review of referral protocols for each department.
- Coordinate workflow between various departments regarding referral appointments and information required from primary care practitioners/ general vet clinics.
- Coordinate request for medical history and diagnostic results from clients and referral clinics and ensure they are sent over after being reviewed.
- Assist Referral Care Manager in gathering feedback from various primary care practitioners/ general vet clinics to help improve our referral protocols and communications between referral veterinarians and our specialists.


  • Care Coordinator

    6 days ago


    Singapore Care Coordinator Full time

    **Responsibilities**: - Responsible to recruit and coordinate care for eligible patients. - You will perform basic health assessment, handling of enquiries, appointments management and data collection. - You will also be tasked to perform other ad-hoc duties when required. **Requirements**: - Degree or Diploma in any discipline - Keen to work in a fast...


  • Singapore St Lukes Elder Care Full time

    We are always looking for dedicated individuals to join our team. We are currently looking for talented individuals to fill the following positions. Executive/Senior Executive, Referral & Admissions We are seeking a dedicated **Executive/Senior Executive, Referral and Admissions Unit** (RAU) to join our team. In this role, you will facilitate timely...

  • Care Coordinator

    6 days ago


    Singapore Montfort Care Full time

    Key Role Description: - Coordinate services for potential / existing clients and ensure services are delivered - Raise referrals for eligible clients via IRMS for services required - Monitor of client’s Household Means Testing to follow up on renewals before expiry. - Maintain data and ensure all documentations are up to date - Coordinate with nurses to...


  • Singapore VES HOSPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilitiesSchedule and confirm referral appointments for our specialists from various departments. Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals. Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment instructions. ...


  • Singapore VES HOSPITAL PTE. LTD. Full time

    Roles & Responsibilities Responsibilities Schedule and confirm referral appointments for our specialists from various departments. Understand and recognise common medical conditions that get referred from GP clinics to Specialist Hospitals. Confirm diagnostic appointments for surgeries, CT and MRI scans with clients and communicate appointment...


  • Singapore beBeeSpecialist Full time $60,000 - $80,000

    About the RoleWe are seeking an Outpatient Referral Coordinator Specialist to join our team.This role involves coordinating outpatient referrals for our specialists from various departments, ensuring seamless communication and efficient appointment scheduling.The successful candidate will have a strong understanding of common medical conditions referred from...

  • Care Coordinator

    2 weeks ago


    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $3,200 - $6,400 Per Month **Date Posted** 3 hours ago Additional Details **Job ID** 2503 **Job Views** 1 Roles & Responsibilities The Community Hospital Referral Coordinator (CHRC) is responsible for working in collaboration with Hospital multi-disciplinary health care...


  • Singapore ST LUKE'S ELDERCARE LTD. Full time

    To provide leadership in RAU by facilitating timely admissions into SLEC’s services and monitoring the referral numbers weekly and reporting to RO. - Assist in training and guiding new and junior staff in the referral process. - Guide the team on the referral process to the right cite elders to appropriate care service. - To help to review relevant...


  • Singapore St Lukes Elder Care Full time

    We are always looking for dedicated individuals to join our team. We are currently looking for talented individuals to fill the following positions. Admin Assistant, Referral Admission Unit (RAU) As an **Admin Assistant, RAU**, you will be responsible for delivering quality frontline customer service, and administrative and operational support to the...

  • Care Coordinator

    1 day ago


    Singapore REN CI HOSPITAL Full time

    Manage referrals from AIC and direct referrals from community partners and general public. Provide end-to-end case management support and coordination to ensure a smooth admission process and service delivery for home care clients that require Home Personal Care, Home Nursing, Home Therapy, Home Medical and Medical Escort services, etc.Client Management ...